2014, Call Center and contact center associations

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2014

Call Center

contact center associations

Keys to Contact Center Consistency and Compliance

Call Center Weekly

NOVEMBER 9, 2017

a Canadian training company that helps contact centers improve their sales and customer retention results. A call center expert, Mike serves on the Advisory Council of the Greater Toronto Area Contact Center association, and was Master of Ceremonies for their 2012-2014 and 2016 Annual Conferences.

Contact Center

Contact Center contact center associations Banking Education

"Follow the Leader", Featuring Mike Aoki

Call Center Weekly

APRIL 25, 2018

A contact center expert, Mike serves on the advisory council of the Greater Toronto Area Contact Center Association and was Master of Ceremonies for five of their Annual Conferences. He was also chosen by ICMI.com as one of the “Top 50 Customer Service Thought Leaders on Twitter” for 2014-17.

contact center associations

contact center associations Customer retention Contact Center Sales

Customer Contact Central

Keys to Contact Center Consistency and Compliance

"Follow the Leader", Featuring Mike Aoki

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