2014 Consulting SaaS 
ChurnZero
AUGUST 25, 2020
Godard was named to the Tech 50 list by Crain’s Business Chicago in September 2014 and to the Chicago Entrepreneur Hall of Fame in 2011. Jay Nathan, Higher Logic Jay ( @jaynathan ) is Chief Customer Officer at Higher Logic , a leading SaaS-based online community and communications software.
CSM Practice
MARCH 13, 2020
As beneficial as they can be, the exit of a champion is one of the most common reasons for churn in SaaS companies for many reasons. As a longtime user of your SaaS, the departing executive can also be an advocate for your solution in their new company. The company was founded in 2014 and is headquartered in Sunnyvale, California.
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CSM Practice
FEBRUARY 24, 2020
Investors use ARPA to evaluate and compare company performance and identify which SaaS solutions generate low or high income. Revenue gained from set-up fees, consultancy services, credit adjustments, or non-recurring add-ons should be excluded when calculating ARR. Average Revenue Per Customer = Total Revenue / Number of Accounts.
CSM Practice
FEBRUARY 24, 2020
Investors use ARPA to evaluate and compare company performance and identify which SaaS solutions generate low or high income. Revenue gained from set-up fees, consultancy services, credit adjustments, or non-recurring add-ons should be excluded when calculating ARR. Average Revenue Per Customer = Total Revenue / Number of Accounts.
CSM Practice
FEBRUARY 24, 2020
Investors use ARPA to evaluate and compare company performance and identify which SaaS solutions generate low or high income. Revenue gained from set-up fees, consultancy services, credit adjustments, or non-recurring add-ons should be excluded when calculating ARR. Average Revenue Per Customer = Total Revenue / Number of Accounts.
SharpenCX
SEPTEMBER 16, 2020
Back in 2014 Deloitte talked about an important trend – the overwhelmed employee. . The consulting group found that even though employees have access to tons of information, they struggle to sift through it and find what they need, leading to mixed-up priorities and bogged down internal processors. hours every day on their phones.
CSM Practice
FEBRUARY 24, 2020
Net Promoter Score (NPS) is the percentage of your customers that are likely to recommend your SaaS solution to others. In 2014, Irit founded CSM Practice , an international consulting firm providing strategy and technology services. The company was founded in 2014 and is headquartered in Sunnyvale, California.
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