Talkdesk

APRIL 8, 2020

Boingo Multifamily’s customer support system includes a 24x7x365 strategy for agents standing by via phone, email, text and chat. In 2014, Boingo Multifamily rapidly scaled up its business and needed to improve its customer service operations to match.

contact center solutions 69

contact center solutions Cloud contact Contact Center Coaching 69

NICE inContact

DECEMBER 9, 2015

That passion also extends to delivering outstanding customer service. As their customer support inquiries increased, Columbia Sportswear knew they needed a new contact center solution to support seasonal call volumes, e-commerce, and their unique brands. Searching for the Ideal Contact Center System.

Customer Service 75

Customer Service Contact Center Telecommunications Call Center 75

BlueOcean

JUNE 22, 2022

Custom Recommendations. RFP Question: What custom technology solutions do you recommend in alignment with our unique requirements? The more information you can provide about your current customer support model and requirements, the greater customization a vendor can provide in their RFP answers.

Contact Center 62

Contact Center Technology outsourcing contact center solutions 62

ROI CX Solutions

DECEMBER 5, 2024

Liveops Liveops, founded in 2000 and based in Arizona, provides flexible, scalable virtual contact center solutions for businesses of all sizes across various industries. The company distinguishes itself with a six-step outsourcing process that assigns a project manager to build and train custom teams for each clients needs.

outsourcing 52

outsourcing Call Center Technical Support B2B 52