Remove 2014 Remove contact center solutions Remove SaaS
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Contact Center Technology in Your RFP: You’re Asking the Wrong Question

BlueOcean

So, what should you ask when you’re addressing contact center technology in your RFP? Read on to unpack our recommendations as an outsourcer supporting some of the world’s best brands in verticals from SaaS to travel and tourism. Ask yourself, in an ideal world, what would your contact center solution look like?

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Marlin Equity Partners to Acquire LiveOps Cloud Platform Business

Natalie Petouhof

Current LiveOps CEO, Vasili Triant, will remain at the helm of the newly acquired SaaS-based company, which will continue to operate as an independent entity focused on the ongoing development and innovation of its cloud contact center platform. The LiveOps Agent Services business, formally split from LiveOps, Inc.

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Top 10 Call Center Outsourcing Companies for Transforming Your CX

ROI CX Solutions

Liveops Liveops, founded in 2000 and based in Arizona, provides flexible, scalable virtual contact center solutions for businesses of all sizes across various industries. CloudTask CloudTask is a B2B lead generation and sales services company founded in 2014 that provides cloud-based business solutions for SaaS companies.