2014 and Outbound sales - Customer Contact Central

B2B Trends & Customer Success

Amity

JUNE 28, 2016

Having ongoing conversations with other teams within the company, such as sales, marketing and dev can give Success teams essential information on what customers expect of the product and services. Outbound Returns. Enabling the Sales Team.

B2B

B2B Outbound sales Accountability SaaS

Click-To-Call: How It Impacts the Customer Experience

aircall

SEPTEMBER 12, 2016

A 2014 study , showed that 75% of the people preferred to contact a business by phone. Since click-to-call solutions aim to connect the sales ready prospects with reps in real-time, they can have a dramatic increase in inbound sales. Click-to-call for Outbound Sales. Customer Satisfaction.

Customer Experience

Customer Experience Inbound sales voip Sales

B2B Trends & Customer Success

Click-To-Call: How It Impacts the Customer Experience

Stay Connected