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Leveraging Big Data to Fine Tune Customer Experiences

Avaya

Whether you realize it or not, big data is at the heart of practically everything we do today. In today’s smart, digital world, big data has opened the floodgates to never-before-seen possibilities. If you ask us, though, the best customer experiences today are supported by customer journey analytics.

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You’ve Got Data? Well Don’t Start There!

C3Centricity

A 2015 Capgemini and EMC study called “Big & Fast Data: The rise of Insight-Driven Business” showed that: 56% of the 1,000 senior decision makers surveyed claim that their investment in big data over the next three years will exceed past investment in information management.

Big data 111
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Are softer skills for analysts being neglected?

Peter Lavers

In my new line of work, I get to speak at industry conferences, read data/analytics/research publications and scan the plethora of blogs or social media comments on this topic. All these are understandable challenges or excuses, more than one resonates with me from my time creating & leading large CI teams.

CRM 100
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Why Technology Won’t Help You Understand Your Customers

C3Centricity

A 2015 Capgemini and EMC study called “Big & Fast Data: The rise of Insight-Driven Business” showed that: 56% of the 1,000 senior decision makers surveyed claim that their investment in big data over the next three years will exceed past investment in information management.

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Fast and cost-effective LLaMA 2 fine-tuning with AWS Trainium

AWS Machine Learning

His research interest is in systems, high-performance computing, and big data analytics. Before joining AWS, he worked at Baidu Research as a distinguished scientist and the head of Baidu Big Data Laboratory. From 2015–2018, he worked as a program director at the US NSF in charge of its big data program.

Scripts 107
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How Getir reduced model training durations by 90% with Amazon SageMaker and AWS Batch

AWS Machine Learning

Established in 2015, Getir has positioned itself as the trailblazer in the sphere of ultrafast grocery delivery. We capitalized on the powerful tools provided by AWS to tackle this challenge and effectively navigate the complex field of machine learning (ML) and predictive analytics.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Its intelligent knowledge base/self-service platform is powered by artificial intelligence, unified search, rich analytics, and machine learning. Founded in 2015, TechSee is a technology and technical support company that specializes in visual technology and augmented reality.