CSM Magazine

JULY 28, 2015

Until 2015, Business Process Outsourcing (BPO) was based on a simple math formula: outsourcing non-core services (including customer call centers) to more cost-efficient partners and markets to reduce spend. In 2015, BPO needs to move beyond managing call center bodies. This is particularly important to inbound call centers.

Call Center 45

Call Center Customer Service Call flow Abandon rate 45

Natalie Petouhof

FEBRUARY 24, 2016

In early 2015, as part of Infosys Renew-New strategy they established a $500million Infosys Innovation fund. Big Data & Analytics. Tweet These are significant times when IT innovation will shape not only our business but the future of our world. Their areas of focus are: . Machine Intelligence. Infrastructure & Cloud.

Government 40

Government Consulting Consulting Analytics 40

SmartKarrot

FEBRUARY 3, 2022

EBANX features hosted pages, and developer APIs, among other features. Neoway is a market intelligence and Big Data platform that provides companies with important insights to help them grow. The company’s product SIMM, a sophisticated market data analytics platform, allows it to deliver accurate insights. Hi Platform.

SaaS 10

SaaS Real estate Construction Transportation 10

AWS Machine Learning

OCTOBER 23, 2024

Agent Creator is a versatile extension to the SnapLogic platform that is compatible with modern databases, APIs, and even legacy mainframe systems, fostering seamless integration across various data environments. The integration with Amazon Bedrock is achieved through the Amazon Bedrock InvokeModel APIs.

Enterprise 79

Enterprise APIs Engineering Government 79

AWS Machine Learning

NOVEMBER 24, 2023

This emergent ability in LLMs has compelled software developers to use LLMs as an automation and UX enhancement tool that transforms natural language to a domain-specific language (DSL): system instructions, API requests, code artifacts, and more.

APIs 109

APIs Engineering SaaS Enterprise 109