AWS Machine Learning

SEPTEMBER 23, 2022

The neural forecasters can be bundled as a single ensemble model, or incorporated individually into Bosch’s model universe, and accessed easily via REST API endpoints. The deployed solution provides individual time series forecasts through a REST API using Amazon API Gateway , by returning the results in predefined JSON format.

APIs 98

APIs Metrics Automotive Engineering 98

RichCall

SEPTEMBER 13, 2017

Dimension Data’s 2016 Global Contact Centre Benchmarking Report, © Dimension Data 2013-2016. However, in 2016 Forrester has already reported that. That is why contact centers must begin to migrate portions of their technology to the cloud or to solutions that can be integrated with the new generation of cloud based APIs.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64

AWS Machine Learning

SEPTEMBER 11, 2024

The financial services industry (FSI) is no exception to this, and is a well-established producer and consumer of data and analytics. This mostly non-technical post is written for FSI business leader personas such as the chief data officer, chief analytics officer, chief investment officer, head quant, head of research, and head of risk.

Benchmark 114

Benchmark Banking Analytics Big data 114

Lumoa

JUNE 23, 2021

Artificial Intelligence Ever since 2016, the continuous advancements in technology have culminated in a disruption of contact centers on an industrial scale. These include customer service analytics, engagement hubs, the voice of the customer , virtual agents (live chat), and chatbots.

Cloud contact 78

Cloud contact Interactive Voice Response Contact Center Chatbots 78

CSM Magazine

JULY 28, 2015

Designing mobile hooks, leveraging new APIs to enhance the existing call flow and creating omni-channel content delivery is outside the scope of most call center operations. new jobs in the IT / BPO sector by 2016. However as we move into 2016, the consumer is demanding smarter services from legacy call center IVR and live operators.

Call Center 45

Call Center Customer Service Call flow Abandon rate 45

CSM Magazine

DECEMBER 11, 2023

dollars in 2025, a 657% increase from 2016 levels. Features Evaluate available features for conversation management, contextual awareness, personalization abilities, analytics dashboards, version control, and more. In today’s digital landscape, chatbots have become an invaluable customer engagement and support tool for many businesses.

Chatbots 52

Chatbots outsourcing APIs Wait times 52

Natalie Petouhof

FEBRUARY 24, 2016

Infosys received the Global Corporate Venturing Rising Stars Awards 2016. Big Data & Analytics. particulates and provide insightful analytics on air quality. Global companies are setting up GICs to harness new technologies such as social, mobile, analytics and cloud. Their areas of focus are: . Machine Intelligence.

Government 40

Government Consulting Consulting Analytics 40

Avaya

AUGUST 15, 2016

Take the top 4 professional sports leagues in North America: NFL, NBA, NHL, and MLB (Statista 2016). Team/League/Event APIs: Gathers key data on statistics, scores, and figures from leagues, organizations and events. But how do sports clubs and stadium operators ensure that they’re getting their piece of the industry pie?

APIs 41

APIs Accountability Personalization Contact Center 41

Avaya

JUNE 28, 2016

Let’s start with a few figures that explicitly demonstrate the unparalleled scale and diversity of devices to the Internet of Things: Number of connected devices worldwide in 2016: 5 billion. Projected number of connected devices in 2020: 50-75 billion. Expected economic impact of IoT by 2025: $10-12 trillion.

Healthcare 51

Healthcare Construction APIs Engineering 51

Stratifyd

APRIL 8, 2019

Hu was accepted to a master’s program for data science and business analytics at George Washington University, which brought her to Washington D.C. She will have the opportunity to work with API requirements and assist with coding minimal viable solutions for various projects. I’m really excited about this transition,” Hu said.

Finance 40

Finance Education APIs Engineering 40

Hodusoft

MAY 17, 2024

Key standards like the Computer-Supported Telecommunications Application (CSTA), the Java Telephony API (JTAPI), the Telephony Server API (TSAPI), and the Telephony Application Programming Interface (TAPI) normalized CTI interfaces. Lucent and IBM played significant roles, but startups like ZTEL also contributed innovative solutions.

Interactive Voice Response 52

Interactive Voice Response CRM Contact Center Call Center 52

SmartKarrot

JANUARY 18, 2022

Found by Manoj Dawane in 2016, VTION is an Indian-origin media technology innovation company that aims at measuring media audiences by analyzing consumer trends and behaviors. Found by Abhijit Pattanaik in 2016, Playtonia is an e-sports platform technology company that helps online gamers connect and develop communities. Hippo Video.

SaaS 11

SaaS Finance CRM Analytics 11

SmartKarrot

FEBRUARY 3, 2022

EBANX features hosted pages, and developer APIs, among other features. offers services such as email marketing, product and content management, affiliate marketing, PCI Compliance and CSE Security, payment via Hotpay, analytics reporting, etc. Founded in: 2016. Founded in: 2012. Hi Platform. Founded in: 2011.

SaaS 10

SaaS Real estate Construction Transportation 10

SmartKarrot

SEPTEMBER 25, 2020

Being Australia’s largest SaaS company , RingCentral provides AI automation and speech analytics services through app integration. It has been using AI for a long time, for network analytics purposes. With ‘ API-led connectivity ’, MuleSoft aims at unleashing the true potential of AI in data governance. RingCentral. Salesforce.

SaaS 8

SaaS APIs Analytics Enterprise 8

SmartKarrot

SEPTEMBER 25, 2020

Being Australia’s largest SaaS company , RingCentral provides AI automation and speech analytics services through app integration. It has been using AI for a long time, for network analytics purposes. With ‘ API-led connectivity ’, MuleSoft aims at unleashing the true potential of AI in data governance. RingCentral. Salesforce.

SaaS 8

SaaS APIs Analytics Enterprise 8

SmartKarrot

JANUARY 20, 2022

Sequel’s solutions are supported by cutting-edge predictive analytics that aid users in rating, claims, underwriting, catastrophe and weather risk, and global risks. The company was founded in 2016. Its API-based SaaS products provide unified data analytics, payments technology, and security functionality.

SaaS 10

SaaS Advertising B2B Transportation 10