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Not To Be Missed: The Best Of 2017

Beyond Philosophy

So, celebrate your successes for 2017 but prepare for new challenges in 2018. As the hustle and bustle of 2017 come to a close, here is a list of our top ten Customer Experience concepts to get your new year off to an emotionally engaging start. The post Not To Be Missed: The Best Of 2017 appeared first on.

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Ensure 2017 Is YOUR Year: 3 critical things to avoid!

Beyond Philosophy

Help make 2017 a great year for your customers too. The post Ensure 2017 Is YOUR Year: 3 critical things to avoid! Moreover, that inbox will empty, almost as fast as the rum drink in your glass was just a few days ago! What mistakes would you add to the list? Let us know in the comments below. appeared first on.

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Watch Brian LaRoche Present at CCW Online March 14th, 2017

Callminer

The post Watch Brian LaRoche Present at CCW Online March 14th, 2017 appeared first on CallMiner. This event is an online preview to CCW Digital’s premier event, the 18th Annual CCW, taking place June 26-30 at The Mirage in Las Vegas, NV. CCW Online Customer Experience Game Changers “The Efficient vs. The […].

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Top 10 Posts of 2017

Contact Center Pipeline

For 2017, not surprisingly, the emphasis was on people-centric topics. The end of December is a great time to reflect on the past year. It’s also a time when I like to dip into our blog statistics to see which topics appealed most to readers. Among the articles published on artificial intelligence, the chief concern […].

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The 5 Biggest Wins for School Connectivity in 2017

Contact Center Pipeline

Here are five of the most important victories for K-12 connectivity in 2017. In 2017, many states around the U.S. That cost is now only $4.90, and has dropped 30% from 2016 to 2017 alone. The post The 5 Biggest Wins for School Connectivity in 2017 appeared first on EducationSuperHighway.

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5 Top Customer Service Articles For the Week of January 16, 2017

ShepHyken

5 Key Customer Experience Trends for 2017 by Donna Peeples. Huffington Post) In the spirit of the New Year, here are my top 5 customer experience predictions and trends for 2017. Experts Share Their Top Choice for 2017 Contact Center Technology by Hagai Shaham. Follow on Twitter: @Hyken.

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5 Top Customer Service Articles For the Week of March 13, 2017

ShepHyken

47 Social Media Statistics to Bookmark for 2017 by Alex York. If you find that stat interesting you’ll love what Sprout Social has put together in a special report titled “47 Social Media Statistics to Bookmark in 2017.”. The post 5 Top Customer Service Articles For the Week of March 13, 2017 appeared first on Shep Hyken.