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Benchmarking Amazon Nova and GPT-4o models with FloTorch

AWS Machine Learning

Using its enterprise software, FloTorch conducted an extensive comparison between Amazon Nova models and OpenAIs GPT-4o models with the Comprehensive Retrieval Augmented Generation (CRAG) benchmark dataset. simple Music Can you tell me how many grammies were won by arlo guthrie until 60th grammy (2017)?

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5 Top Customer Service Articles for the Week of July 31, 2017

ShepHyken

NPS Benchmarks) Today, we will explore some the most prominent technology brands and their Net Promoter® Score achievements. My Comment: My friends at Customer Gauge have come out with another NPS (Net Promoter Score) post featuring benchmarks from the Tech industry. Sit tight and enjoy the ride! Follow on Twitter: @Hyken.

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5 Top Customer Service Articles for the Week of August 28, 2017

ShepHyken

Ideas like understanding industry benchmarks and using feedback are for everyone. The post 5 Top Customer Service Articles for the Week of August 28, 2017 appeared first on Shep Hyken. While the article’s title appears to be focused on contact and support centers, the concepts can be used by any type of business in any industry.

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5 Top Customer Service Articles for the Week of September 4, 2017

ShepHyken

Technology NPS Benchmarks by CustomerGauge. The post 5 Top Customer Service Articles for the Week of September 4, 2017 appeared first on Shep Hyken. She took the time to interview ten CMO’s from some large and recognizable brands in a number of industries who share what customer experience means to them.

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Guest Blog: Technology Trends That Will Govern the CX Landscape

ShepHyken

This week we feature an article by Shaista Haque who writes about the top technology trends of 2017 that she believes will disrupt customer experience benchmarks. Shep Hyken. Consistent innovation is the greatest invention for all generations.”.

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Anthropic Claude 3.5 Sonnet ranks number 1 for business and finance in S&P AI Benchmarks by Kensho

AWS Machine Learning

Sonnet currently ranks at the top of S&P AI Benchmarks by Kensho , which assesses large language models (LLMs) for finance and business. For example, there could be leakage of benchmark datasets’ questions and answers into training data. Anthropic Claude 3.5 Kensho is the AI Innovation Hub for S&P Global. Anthropic Claude 3.5

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Aspect CEC Benchmark – Early Results In

Aspect

It feels like just yesterday we were standing on stage in Orlando announcing the 1 st annual Aspect Contact Center Benchmark (if you missed it here’s the press release ). Once we get your results we will develop a customized report and you will receive a copy of our 2017 Contact Center Benchmark Report.