Remove 2017 Remove Bilingual agents Remove Customer Support
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Balto First to Introduce Real-Time Guidance in Spanish for the Contact Center

Balto

Balto recognized the vital need to connect with this massive market and create quality customer experiences that English-speaking customers have come to expect. Most contact centers route Spanish-speaking customers to a handful of bilingual agents (i.e., Founded in 2017 and based in St.

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Tunisia Call Centers: Are They Right for Your Organization?

Global Response

For international companies, these languages are a must for customer support. Tunisia has a strong ICT infrastructure, providing consistent and reliable support for international businesses. As of 2017, there were more than 350 call centers in Tunisia, making it easy to scale. Of course, it depends on the call center.