On-demand Economy Drives Customer Service as a Service – From Home…
TechSee
FEBRUARY 27, 2018
As of 2017, roughly 3.7 This resource availability, coupled with the digitalization of customer service ,cloud-based contact center solutions and robust and reliable connectivity, all indicate that the time is ripe for on-demand customer service to be adopted at a quicker pace. million employees—2.8%
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