2017 call center solutions Customer Support 
ShepHyken
JANUARY 13, 2017
Are you ready to outsource your customer service needs? Bryan Peterson is a Community Outreach Specialist at ROI Call Center Solutions. Read Shep’s latest Forbes Article: Ten Customer Service And Customer Experience Trends For 2017. Spread the word and share this post on social media.
Callminer
FEBRUARY 23, 2021
Throughout 2020, many new trends arose and call center solutions continued to evolve to meet fresh challenges in the space. For instance, when they go from email support to calling the customer service team. “A A major recent customer service trend is the demand for omnichannel service.
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TechSee
DECEMBER 5, 2017
We’ve compiled a short list of innovative customer service technologies developed by talented companies that are dedicated to helping enterprises improve their customer experience at scale and successfully compete in today’s ever-changing business environment. Customers appreciate: Faster, personalized customer support.
aircall
NOVEMBER 17, 2016
In 2017, customer service trends will continue to drive success. Customer service is the new marketing, don’t you know? Some customer service trends will fall by the wayside, others will be increasingly decisive. Omnichannel isn’t just a buzzword; de facto, it is one of the customer service trends which are here to stay.
Grupo Noa
DECEMBER 15, 2020
It is quite apt for small and medium-scale enterprise that requires a nominal customer support department to handle sporadic customer’s query. The 2017 survey on customer care services has claimed that around 90% of the consumers usually prefer brands that facilitate omnichannel support.
Grupo Noa
JUNE 1, 2018
It is quite apt for small and medium-scale enterprise that requires a nominal customer support department to handle sporadic customer’s query. The 2017 survey on customer care services has claimed that around 90% of the consumers usually prefer brands that facilitate omnichannel support.
TechSee
MARCH 13, 2018
Artificial Intelligence was the talk of 2017. The customer service industry, in particular, pinned high hopes on AI, expecting that upon its introduction to the market, smart machines would truly transform the customer experience. A major driver for the chatbot disappointment in 2017 was the inflated expectations.
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