2017 Complaint resolution Personalization 
Teresa Allen
JUNE 1, 2017
Customer service failures have captured the headlines in 2017. Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Know your rights. see Step 5) 5.
Teresa Allen
JUNE 1, 2017
Customer service failures have captured the headlines in 2017. Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Know your rights. see Step 5) 5.
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Talkdesk
FEBRUARY 13, 2018
In Deloitte’s 2017 Global Contact Center Survey , contact center executives said one of the big changes that will transform the customer experience in the next few years is the aim of making interactions “effortless.”. This post was written by Jói Sigurdsson, Founder and CEO of CrankWheel, a screen sharing solution available on AppConnect.
Teresa Allen
JUNE 1, 2017
Customer service failures have captured the headlines in 2017. Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Know your rights. see Step 5) 5.
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