2017 Consulting Sales 
Beyond Philosophy
APRIL 18, 2017
But according to a recent article by global management consulting firm McKinsey&Company, (D) may actually be a better answer. Traditional sales advice says that it’s easier to keep a past customer than to get a new one, and so there’s been a proliferation of customer loyalty programs over the past few years. Here’s Why.
ShepHyken
OCTOBER 2, 2017
This doesn’t just mean sales and customer service, but accounting, marketing and other departments as well. Customer centric sales requires a more consultative approach, and sometimes means prioritizing help and advice over tying to make a speedy sale. My Comment: Thomas A. Follow on Twitter: @Hyken.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Philosophy
SEPTEMBER 18, 2016
However, her division was just fined $185 million for opening phony accounts to hit sales product goals, actions described by the Consumer Financial Protection Bureau (CFPB), as a “ violation of trust and an abuse of trust. ” There is always pressure to make your sales goals. She departs with over $124 million in stock and options.
Beyond Philosophy
OCTOBER 12, 2017
Per the Trendsource 2017 Retail Industry Report , it seems that millennial shoppers prefer physical stores for fashion, home improvement, and electronics. 87% of in-store fashion shoppers want to try stuff on, but only 34% of in-store fashion shoppers want help from sales associates. No Googling, either. Being socially responsible.
Beyond Philosophy
DECEMBER 22, 2015
As they are gathering information to help in day-to-day brand decision-making, consumers want, crave, desire, seek, and value content from marketers – as long as it is reasonably altruistic, informative and objective, and minimizes the ‘look of sponsorship’ and the three most readily identifiable sales ‘P’s’: push, pitch, and puff.
Mindtouch
OCTOBER 19, 2017
Announcing the TOP 124 Salesforce Influencers of 2017 (both listical and digital asset provided below). 2017 Top 124. Amy Oplinger , Consultant, Independent — @SalesforceAmy — [link]. Bill Greenhaw , Principal Consultant, MondayCall, LLC — @Bill_Greenhaw — [link]. Click on the badge above, then save to your desktop.
ShepHyken
JANUARY 27, 2017
2017 looks to be an important year for the four major CRM players (Microsoft, Salesforce, SAP, Oracle) as they continue to innovate their products and compete for market share. If you work for an SMB, have someone from inside sales or marketing handle a live chat on your company’s website during business hours. It’s a must-have.
Expert insights. Personalized for you.
310 
Let's personalize your content