Aspect

NOVEMBER 28, 2017

If your differentiator is customer service, you always need to stay a step ahead of the competition when it comes to deploying contact center software. To learn more about how your contact center can adapt for long-term success, check out more innovative contact center solutions.

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Hodusoft

MARCH 5, 2025

A study conducted jointly by MasterCard and University of Oxford in 2017 found nearly one-third of people couldn’t make the purchases due to failure to remember their password. Our HoduCC omnichannel contact center software is one such useful tool that has helped many e-commerce companies of different sizes.

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SharpenCX

OCTOBER 19, 2017

19, 2017) – Sharpen Technologies, a contact center platform with an agent-first focus, today announces the launch of.CX, a new programming language that empowers companies to provide complete customization in customer service. appeared first on Sharpen Contact Center Software. INDIANAPOLIS (Oct.

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Technology Contact center software Customer Service contact center solutions 52

Talkdesk

OCTOBER 25, 2017

New Customer Wins, European Expansion and Key Hires Support Smarter Contact Centers. October 25, 2017 – Talkdesk , the leading intelligent contact center cloud platform, today announced unprecedented momentum across all facets of its business. San Francisco, Calif. Peter holds a B.S.

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NobelBiz

FEBRUARY 21, 2023

For example, when a call center agent is on-call, RPA bots may reply to common client inquiries, get relevant customer data, and route customer complaints to the proper agent, among other tasks. billion in 2017 to $10.4 That’s where the role of a cloud contact center solution comes in. billion in 2023.

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NobelBiz

FEBRUARY 15, 2023

For example, when a call center agent is on-call, RPA bots may reply to common client inquiries, get relevant customer data, and route customer complaints to the proper agent, among other tasks. billion in 2017 to $10.4 That’s where the role of a cloud contact center solution comes in. billion in 2023.

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Call Center Chatbots Contact Center Cloud contact 52

Fenero

FEBRUARY 22, 2019

Silent whispers rumored Amazon’s Alexa technology being optimized for use in the contact center industry, bringing the power of AI to help transform the way customers interact with their service providers. On March 28, 2017, Amazon finally made an announcement: “Amazon Connect – Customer Contact Center in the Cloud”.

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Contact center software Contact Center contact center solutions Interactive Voice Response 9