Guest Blog: Exceptional Customer Support Is Fresh, Not Canned
ShepHyken
JUNE 8, 2018
Forced to listen to fake-happy ‘customer care’ puppets reading from scripts? The dissatisfaction you’ll be left with goes both ways: the cost of disappointed customers is high for companies, too. After just one bad customer support experience, trust in a brand is gone forever. Ever been put on hold for three hours?
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