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By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). The big surge in telemarketing operations happened in the early 1980s to mid-1990s when the industry grew from employing a half-million agents to 4.5 both in-house and outsourced, rose from fewer than 80,000 to 565,000.
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). The big surge in telemarketing operations happened in the early 1980s to mid-1990s when the industry grew from employing a half-million agents to 4.5 both in-house and outsourced, rose from fewer than 80,000 to 565,000.
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