2018 Agent burnout Quality calibration 
Robert Davis
APRIL 5, 2018
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). Let’s face it; the outbound agent will encounter many more “no’s” than “yes’s.” Agent burnout is high due to the aforementioned “rejection factor” inherent in outbound selling.
Robert C. Davis and Associates
APRIL 5, 2018
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). Let’s face it; the outbound agent will encounter many more “no’s” than “yes’s.” Agent burnout is high due to the aforementioned “rejection factor” inherent in outbound selling.
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