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It’s hard to overstate how much the contactcenter technology sector has progressed in the past 15 years. billion for the first half of 2018. Over the past 15 years, total WFO revenue has gone from $803.4 million in 2003 to approximately $1.7 But market growth is just a part of the story.
Achor will present “Big Potential: How Transforming the Pursuit of Success Raises Our Achievement, Happiness and Well-Being” on the morning of Wednesday, May 16. Using bigdata and the findings from his research in 50 countries, Achor will show how pursuing success using an individual, self-focused approach can limit our progress.
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