2018 Personalization Quality calibration 
Robert Davis
APRIL 5, 2018
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). Combine this with competitive compensation and incentives tied into quality scores and performance, and you have a winning formula. The death knell for outbound telesales has sounded countless times over the years.
Robert C. Davis and Associates
APRIL 5, 2018
By Nick Jiwa , President of CustomerServ ( Originally Published on March 26, 2018 at [link] ). Combine this with competitive compensation and incentives tied into quality scores and performance, and you have a winning formula. The death knell for outbound telesales has sounded countless times over the years.
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