CATEGORY:
COACHING AND CULTURE
WINNERS
1
When Culture Walks the Talk
Dr. Debra Bentson
2
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FINALISTS
4
Continuous Learning in an Age of Continuous Turnover
Contact Center Pipeline
5
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7
The 4 Stages of Call Coaching Proven to Boost Appointment Setting
CallSource Insights
8
How to Recruit and Retain Contact Center Talent
The Northridge Group
11
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