ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

SaaS 73

SaaS Chief Customer Officer Education Consulting 73

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

SaaS 49

SaaS Chief Customer Officer Education Consulting 49

JivoChat

JULY 3, 2022

You will need to have access to Adobe XD 2019 or above. . For example, you will know how to create empathy maps, user journey maps, and more effective workflows taking into account how our visual perception works. Main topics: Determining strategic value. It isn’t necessary to have any UI or UX previous experience.

Best practices 75

Best practices Journey mapping Feedback Strategic Value 75