Remove 2019 Remove Analytics Remove Multi-channel support
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12 Useful Tools for Early Stage Startups [2019]

JustCall

Google Analytics for Web and Mobile App Analytics. Google Analytics is a beacon for measuring the success and reach of online marketing campaigns. Freshdesk is a Customer support and tracking tool which lets you manage customer grievances without having to worry about the channels.

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Customer Service in the Digital Age

CSM Magazine

Support channels enable businesses to provide customers with information, solve problems, and respond to complaints. While retailers utilize a wide range of support options such as human and virtual agents, social media, or mobile apps, existing single and multi-channel support systems necessitate access to each channel separately.