Cisco - Contact Center

JANUARY 27, 2020

It’s feature-rich, includes APIs for integration with 3rd party applications, and has a full complement of advanced applications available as cloud services. It is a unique SaaS offering that is part multi-instance running in Cisco data centers with multi-tenant components on the public cloud.

Contact Center 57

Contact Center contact center solutions Enterprise Cloud contact 57

NobelBiz

JUNE 7, 2021

APIs for more adaptability: Application programming interfaces (APIs) are progressively being added to the basic functionality of UCaaS providers. Customers may incorporate cloud communication features into their work tools by utilizing on-demand communication platform (CPaaS) capabilities and APIs.

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52

NobelBiz

FEBRUARY 23, 2023

APIs for more adaptability: Application programming interfaces (APIs) are progressively being added to the basic functionality of UCaaS providers. Customers may incorporate cloud communication features into their work tools by utilizing on-demand communication platform (CPaaS) capabilities and APIs.

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52

Serenova

FEBRUARY 6, 2019

You may have heard the term microservices emerging in the contact center space over the past few years, but as we head into 2019, I predict it will become one of the leading areas of focus for vendors and their customers alike. This enables quality, secure, scalable SaaS solutions. Serenova’s Unique Approach.

Cloud contact 40

Cloud contact Contact Center Engineering APIs 40

Quadient

JULY 21, 2022

A LOB, como compradora, está mais interessada na aquisição de software por assinatura (SaaS) ou de uma solução adequada ao propósito; e soluções híbridas, onde o gerenciamento e o controle são tratados em um ambiente hospedado ou em nuvem e. a composição é realizada no local, são opções populares para empresas do Nível 3. . Conclusão.

APIs 52

APIs Big data SaaS Chatbots 52

AWS Machine Learning

SEPTEMBER 11, 2024

In terms of resulting speedups, the approximate order is programming hardware, then programming against PBA APIs, then programming in an unmanaged language such as C++, then a managed language such as Python. The CUDA API and SDK were first released by NVIDIA in 2007. GPU PBAs, 4% other PBAs, 4% FPGA, and 0.5%

Benchmark 98

Benchmark Banking Analytics Big data 98

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. The SaaS company is responsible for maintaining databases and servers and making sure that users can access the applications from almost all devices.

SaaS 11

SaaS Finance CRM Analytics 11

Quadient

JULY 21, 2022

La LOB, in qualità di acquirente, è più interessata all'acquisto di software in abbonamento (SaaS) o di soluzioni ad hoc. Le aziende al livello 5 spesso costruiscono il proprio ecosistema applicativo collegando microservizi basati su API fornite tramite modelli di cloud puro. Conclusione.

Customer Experience 40

Customer Experience Management APIs Big data 40

Quadient

JULY 21, 2022

Al ejecutivo de LOB, como comprador, le interesa más comprar software como una suscripción (SaaS) o una solución adecuada para el propósito; y las soluciones híbridas donde la gestión y el control se manejan en un entorno alojado o en la nube y. Esto les permite innovar más rápido que sus pares no digitales. Conclusión.

APIs 40

APIs Big data SaaS Chatbots 40

Comm100

NOVEMBER 23, 2020

The system has a plethora of different integrations through their library of pre-built integrations such as SalesForce, or if you have any self-hosted reporting does then you can integrate directly through the Comm100 API.” Zendesk’s social capabilities, for example, came through the acquisition of Smooch in 2019. 4.0 / 5 (Capterra).

Chatbots 52

Chatbots Enterprise CRM Customer Support 52

SmartKarrot

AUGUST 2, 2022

Digital marketers and B2B SaaS organizations both value engagement metrics. By providing information to the proper URL endpoint, the Mixpanel HTTP tracking API enables user profile handling and event-based tracking. Users that spend time on your app or website are likely to find value in it. . Join Mixpanel’s European servers.

B2B 10

B2B SaaS Analytics APIs 10

Netomi

APRIL 7, 2023

Some come from brand new users who are just getting acquainted with the platform, while others have been using the product for five years and have very specific API questions. Ali Rayl, Slack, Vice President of Customer Experience With a product like Slack, the range of queries varies greatly. Nick Mehta is Gainsight’s CEO.

Customer Service 52

Customer Service Airlines Customer centricity Banking 52

Quadient

JULY 21, 2022

De LOB als koper is meer geïnteresseerd in het kopen van software als een abonnement (SaaS) of fit-for-purpose oplossing; ook hybride oplossingen waarbij beheer en controle worden afgehandeld in een gehoste of cloud omgeving en. Aangezien de controle over CCM op LOB-niveau ligt, blijven organisatorische silo's en coördinatieproblemen bestaan.

Customer Experience 40

Customer Experience Management Journey mapping APIs 40

AWS Machine Learning

MARCH 25, 2025

According to Gartner , the average desk worker now uses 11 applications to complete their tasks, up from just 6 in 2019. The Amazon Q index for ISVs is a capability that enables ISVs to access customers enterprise data through the Amazon Q index to enhance their software as a service (SaaS) solutions with generative AI experiences.

Enterprise 103

Enterprise APIs Accountability SaaS 103