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4 AI Trends that will Transform the Telecom Industry in 2019

TechSee

This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. The post 4 AI Trends that will Transform the Telecom Industry in 2019 appeared first on Techsee. With Gartner forecasting that 20.4

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. Gartner predicts that by 2019, AR, VR and mixed reality (MR) solutions will be adopted in 20% of large-enterprise businesses. Messaging applications.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. Gartner predicts that by 2019, AR, VR and mixed reality (MR) solutions will be adopted in 20% of large-enterprise businesses. Messaging applications.

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Contact Center Software Trends for 2020 – Helping Contact Centers Serve Customers Better

Hodusoft

With WebRTC and cloud-hosted contact center solutions, you can simply use your smartphones and you need not even have a regular office to start with. Artificial Intelligence climbs higher AI was there in 2018 and it is here in 2019. It gains more ground in 2010, especially in helping with big data analysis.