Building Your Best Culture in 2019
CX Accelerator
DECEMBER 31, 2018
Below are practical recommendations from several of the best minds in Customer Service (myself excluded) to help you develop your best culture in 2019! From Jeremy Hyde: How do your leaders calibrate on what they “coach” on and how/when they approach it? From Jeff Toister: Books To Read: Ken Blanchard's Whale Done.
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