The Key to Managing Conflict in the Workforce, No Matter Where your Agents are Working: Naming and Addressing Conflict on your Remote Contact Center Team
SharpenCX
JULY 1, 2020
Buffer’s 2019 State of Remote Work report found that nearly one-fifth of employees who work remotely report loneliness as a challenge. In a 2019 survey, 82% of remote tech workers in the U.S. Read Now: Boosting Morale for Your Work From Home Call Center With Four Engagement Tactics. Situations get inflated.
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