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5 Top Customer Service Articles for the Week of February 25, 2019

ShepHyken

Brand Keys 2019 Customer Loyalty Engagement Index: Verified Trust = Brand Success by Robert Passikoff. How teaching your employees to provide great guest experiences increases sales by Alyssa Hanson . The post 5 Top Customer Service Articles for the Week of February 25, 2019 appeared first on Shep Hyken.

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Outsource Consultants Ranks on Inc. Magazine’s List of the Midwest Region’s Fastest-Growing Private Companies

Outsource Consultants

SAINT LOUIS PARK, MN, February 28, 2023 – Outsource Consultants is excited to announce that we are a 2023 Inc. magazine today revealed that Outsource Consultants is ranked on its third annual Inc. Magazine’s Regionals Midwest list even more special,” says Outsource Consultants President Corey Kotlarz. Regionals Midwest honoree.

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Guest Post: Leaders Need to Show, Not Just Say

ShepHyken

Back in 2019, I enjoyed spending a few days in Vegas, speaking and networking at Fiserv’s annual client Forum. After he bought his first car dealership, he walked in and noticed that all of the sales guys were dressed casual, in polo shirts and slacks. How do leaders drive (lasting) change? . So, he didn’t say anything. Talk is cheap.

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Guest Post: Top 5 Ways to Support Your Customers in 2021

ShepHyken

According to Deloitte’s 2019 Global Call Center Survey , customer service topped the agenda for most firms. You’ll also reduce the chances of the client experiencing two of their biggest pet peeves: Having to explain the situation all over again to a new consultant. By doing so, you simplify matters for the client. Instant Messaging.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

Fact: Only 8% of sales and marketing professionals say their data is between 91% - 100% accurate. In 2019, DiscoverOrg commissioned Forrester Consulting to evaluate sales and marketing intelligence practices in the B2B space. More organizations are investing in B2B sales and marketing intelligence solutions.

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Outsource Consultants Ranks No. 83 on Inc. Magazine’s Midwest Region’s Fastest Growing Private Companies

Outsource Consultants

Saint Louis Park, MN, March 15, 2022 – Outsource Consultants is excited to announce that we are a 2022 Inc. magazine today revealed that Outsource Consultants is No. About Outsource Consultants. based, privately held, for profit, and independent — not subsidiaries or divisions of other companies — as of December 31, 2019.

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Outsource Consultants Makes Inc. 5000 List for the Second Year in a Row

Outsource Consultants

Call center advisory firm Outsource Consultants, LLC appears on the list for the second year in a row at #1751 overall and #169 in the Midwest, due to an impressive 244% 3-year growth rate. 5000’s aggregate revenue was $209 billion in 2019, accounting for over 1 million jobs over the past three years. . The 2020 Inc. The 2020 Inc.

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Executive Report: The Customer Data Too Often Overlooked by the C-Suite

A recent Calabrio research study of more than 1,000 C-Suite executives has revealed leaders are missing a key data stream – voice of the customer data. Download the report to learn how executives can find and use VoC data to make more informed business decisions.