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Freshdesk – Customersupport & ticketing. Freshdesk is a Customersupport and tracking tool which lets you manage customer grievances without having to worry about the channels. This tool helps you with accountability and analytics and lets you manage your customers on a single platform.
Constantly engaging with your customers on social media channels is the key to coming across as a brand they can resonate with and stay loyal to. To get things into perspective- according to a recent report, in 2019, an estimated 2.95 In 2019, sales from retail establishments amounted to 5.46 trillion US dollars. .
Supportchannels enable businesses to provide customers with information, solve problems, and respond to complaints. future customersupport systems need to temper automated pathways with time-honored traditions of human assistance. References: Bryan, Jordan, Contributor (2019). CMA Review, Part 1 (2019).
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