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Call Center Dialer Software: Optimization Best Practices

NobelBiz

billion in 2020 and is expected to grow at a compound annual growth rate (CAGR) of 37% from 2021 to 2028. Implement strategies like call routing, automatic callbacks, and skill-based routing to minimize call wait times and keep customers happy. Minimize Call Wait Time Nobody enjoys being put on hold! Train Your Agents Well A.

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A Complete Guide to Session Initiation Protocol (SIP)

Hodusoft

According to market research reports, the global SIP trunking market was valued at around $10 billion in 2020 and is expected to increase to more than $30 billion by 2027, registering a compound annual growth rate (CAGR) of over 12% during the forecast period. As a result, the size of the SIP market is continually increasing.

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