Remove 2020 Remove call center software Remove voip
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The Top 10 Call Center Software for 2020

Hodusoft

If you are starting a call center or wish to upgrade your contact center software then go through this list of top 10 call center software for 2020 and select one that suits your operations the best. HoduCC – Call Center Software. Who is Hodusoft you may well ask.

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Best VoIP Phone Service for Education: Features & Benefits

JustCall

Voice over Internet Protocol ( VoIP ) technology is disrupting the education domain. And VoIP seems the emerging winner. So, before we go for the VoIP phone service for our education business, let's know its features and benefits. Benefits of VoIP Phone Systems for Educational Institutions. Mobility and Remote Work.

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HoduCC Gartner Digital Markets May 2021

Hodusoft

Call recording software captures the audio recordings of telephone conversations over a Voice over IP (VoIP) or public switched telephone network (PTSN). While call recording is used by most call centers, there are several ways to implement it ranging from server-based to cloud-based strategies. he added. .

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A Comprehensive Guide to Virtual Call Center and Contact Centers

Hodusoft

That also makes these support centers far more cost-effective. Another key benefit of virtual call center software is its flexibility, enabling agents to work remotely. Virtual call centers are not tied to any physical location and operate entirely online.

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How Omni Channel Experience Can Enhance Customer Engagement?

Hodusoft

If you want to know the secret to enhance customer interactions and engagement, you definitely need to attend this live webinar on 25th June 2020 at 5 p.m. HoduSoft, one of the leading VoIP service providers, has organized a live event for enhancing customer service through omnichannel contact center software (HoduCC).

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On-Demand Webinar: How Omni Channel Experience can enhance Customer Engagement?

Hodusoft

Recently, HoduSoft responded to the clients’ request to explain how the omnichannel contact center can deliver a seamless user experience. The event took place on Jun 25, 2020, 5 PM – 5:45 PM (IST). HoduSoft is one of the leading VoIP communication products companies having customers in 30 countries spread across 6 continents.

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The Rise of India’s BPO Industry: Key Factors Driving Success

Hodusoft

We salute BPO companies of all sizes for their valuable contribution and dedication, and we are proud to support them with our cutting-edge BPO contact center software and call center software to enhance their operations and customer experiences.