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Call Center Statistics You Should Know

Callminer

Below, you will find interesting statistics pertaining to call centers, their employees and their finances that may prove helpful in deciding whether the use of one for your own business’s strategy is appropriate. Call Center Workforce Statistics. Cloud contact centers may be more reliable.

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Why you need guardrails for your contact center

Cisco - Contact Center

However, road crashes are a major cause of death and it has been predicted that traffic fatalities will be the sixth leading cause of death worldwide and the second leading cause of death in developing countries by the year 2020.