Remove 2020 Remove Call Logging Remove CRM
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JustCall Updates for August 2020: Here's What's New!

JustCall

First on our list of updates is the launch of 3 more CRM integrations this month. Moreover, the team member , call logs, and contacts section have been loaded with multiple new features. 3 New CRM Integrations! Note that the Admin, Manager, or Team Members with 'View Logs' permissions can only view call analytics.

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2020 Year in Review: Highlights of the Year

JustCall

The year 2020 has been nothing short of a roller coaster ride. Integrations that Went Live in 2020. We introduced brand new integrations with a range of CRM, marketing automation, and other business software. By syncing JustCall with these businesses, you don't have to go back and forth for making calls or sending texts.

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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

Predictive Dialer: An automated calling system, typically used for sales. Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. Your call center isn’t a stand-alone system. Be mindful of integrations. Likewise, check for the basics.

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Tech Stack for Financial Services – The Ultimate Guide [2020]

JustCall

The year 2020 calls for progressive financial services. A well-stacked tech stack for financial services should comprise key categories like Communication, Helpdesk and Shared Inbox, Accounting, CRM and Product Management. It’s platform-independent and you can quickly make and receive calls using your desktop or mobile phone.

Finance 59
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How CTI Can Help Contact Centers Get the Most from Their Data

InGenius

With innovative features such as screen pop, for example, agents are able to quickly familiarize themselves with their customers' information, including their personal details and their previous interactions with the company across multiple channels (voice, live chat and email) as soon as a call is answered. What next?

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Why An Integrated Cloud Call Center Solution for Microsoft Dynamics Makes Sense Now More Than Ever

3CLogic

With an impressive enterprise portfolio of solutions ranging from cloud services (Azure), to CRM (Dynamics), to collaboration tools (Teams), and software (Windows and Office 365), Microsoft is proving to be a key partner as organizations evaluate their short and long-term technology investments during the new age of COVID.

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2019 in Review and What’s Next with JustCall

JustCall

With 2020 close at hand, we at JustCall are excited about all the upcoming updates and integrations. We also launched some new CRM, sales intelligence and marketing automation integrations. Along with that, users all around the globe helped JustCall in crossing the 10 million calls and 8 million text messages milestone. .

CRM 52