AWS Machine Learning

MARCH 1, 2024

Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results. You have the option to override it to use either hybrid or semantic search in the API. billion for 2021, 2022, and 2023.

APIs 139

APIs Finance Chatbots Enterprise 139

VirtualPBX

MARCH 18, 2021

We’re thrilled to announce that we have been awarded the 2021 Product of the Year Award from TMC and Internet Telephony Magazine. The post We Won the 2021 Product of the Year – Our Eighth Year Straight! This year’s award win is special because it’s our eighth consecutive win. Industry Reaction. Looking to the Future.

APIs 90

APIs Enterprise Marketing Technology 90

AWS Machine Learning

FEBRUARY 25, 2025

With the connector ready, move over to the SageMaker Studio notebook and perform data synchronization operations by invoking Amazon Q Business APIs. Make sure that the Amazon Q Business user profile is updated to recognize the email ID using the update-user CLI command or the related API call. secrets_manager_client = boto3.client('secretsmanager')

Enterprise 109

Enterprise Engineering APIs Accountability 109

AWS Machine Learning

NOVEMBER 15, 2024

What caused inflation in 2021? An alternative approach to routing is to use the native tool use capability (also known as function calling) available within the Bedrock Converse API. In this scenario, each category or data source would be defined as a ‘tool’ within the API, enabling the model to select and use these tools as needed.

APIs 120

APIs Engineering Chatbots Construction 120

AWS Machine Learning

SEPTEMBER 12, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a unified API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Healthcare 130

Healthcare APIs Accountability Enterprise 130

AWS Machine Learning

NOVEMBER 13, 2023

You receive results through an API and pay only for what you use, with no minimum fees or upfront commitments. Solution overview The real-time personalized recommendations solution is implemented using Amazon Personalize , Amazon Simple Storage Service (Amazon S3) , Amazon Kinesis Data Streams , AWS Lambda , and Amazon API Gateway.

Personalization 126

Personalization APIs Accountability Engineering 126

Infinity

MARCH 3, 2022

So, in autumn 2021, when Facebook partnered up with Amazon and launched the Conversion API Gateway, it was a very exciting day for Facebook advertisers. When talking Facebook and data, you’re likely to come across two key models – the Conversion API Gateway and the Facebook Pixel, but what’s the difference?

APIs 52

APIs Marketing Advertising Government 52

AWS Machine Learning

FEBRUARY 19, 2024

For text generation, Amazon Bedrock provides the RetrieveAndGenerate API to create embeddings of user queries, and retrieves relevant chunks from the vector database to generate accurate responses. Amazon’s revenue in 2021 was $469.8 It also supports source attribution and short-term memory needed for RAG applications.

Chatbots 137

Chatbots APIs Engineering Enterprise 137

AWS Machine Learning

JUNE 7, 2023

Amazon Textract has a Tables feature within the AnalyzeDocument API that offers the ability to automatically extract tabular structures from any document. We walk through how to use these improvements through code examples to use the API and process the response with the Amazon Textract Textractor library.

APIs 98

APIs Real estate Government Marketing 98

Aspect

JANUARY 25, 2021

Our innovative customers can now leverage Google with the help of our Prophecy media browser the Google STT (automatic speech recognition tool) and text-to-speech APIs. Later in 2021, Google Speech Technologies will also receive support in the cloud environment.

Self service 118

Self service APIs Chatbots Engineering 118

AWS Machine Learning

SEPTEMBER 23, 2024

Launched in 2021, Amazon SageMaker Canvas is a visual point-and-click service that allows business analysts and citizen data scientists to use ready-to-use machine learning (ML) models and build custom ML models to generate accurate predictions without writing any code. This is crucial for compliance, security, and governance.

Government 123

Government Enterprise APIs Accountability 123

OctopusTech

JUNE 24, 2021

With a brand name like Live Chat, it’s no wonder to witness this chat tool at the top ranking in 2021. Instant integrations as well as APIs. More than 250 instant integrations and APIs. The post Top Live Chat Software in 2021 appeared first on Octopus Tech. Live Chat – A Versatile Live Chat Tool.

Multichannel 62

Multichannel APIs Telemarketing Analytics 62

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 122

APIs Call flow Accountability Technology 122

Nicereply

JUNE 24, 2021

It’s also possible to use the Nicereply API to build an entirely customized survey flow. And in 2021, that’s a winning strategy. The post The Definitive 2021 Guide to Customer Effort Score appeared first on Customer Happiness Blog. Ideally, CES scores are attached to the relevant user and conversation history.

Customer effort 81

Customer effort Surveys Metrics Feedback 81

kommunicate

NOVEMBER 4, 2021

Web App WhatsApp WhatsApp sends message API. Previous support was to only reply to WhatsApp messages initiated by the user, now using API you can also initiate WhatsApp messages to the users even if the user has never [.]. The post Here’s What’s New from October 2021| Kommunicate Product Updates appeared first on Kommunicate Blog.

APIs 52

APIs Customer Support 52

kommunicate

NOVEMBER 4, 2021

WhatsApp sends message API. Previous support was to only reply to WhatsApp messages initiated by the user, now using API companies can also initiate WhatsApp messages to the users even if the user has never interacted with the [.]. In the month of October, we have added some new features to your favourite customer support tool.

APIs 52

APIs Customer Support 52

AWS Machine Learning

OCTOBER 26, 2022

In 2021, ML inference was one of the fastest growing workload types in the Lambda service. The application uses several AWS resources, including Lambda functions and an Amazon API Gateway API. Finally, deploy the Lambda function, API Gateway, and extension: sam deploy --guided. Test the application. execute-api.us-east-1.amazonaws.com/Prod/nlp-qa

APIs 136

APIs Accountability Technology Enterprise 136

pindrop

JULY 6, 2021

Keep things simple with API integration whenever possible. Pindrop’s APIs are straightforward – the footprint is small, they’re effortless to use. It’s a simple process, and the APIs are leveraged across both the agent leg and the IVR leg of the call.

Contact Center 70

Contact Center Average Handle Time APIs Best practices 70

AWS Machine Learning

AUGUST 2, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API. Amazon Earnings call transcript for Q1 2021. Amazon Earnings call transcript for Q2 2021.

Engineering 134

Engineering Scripts Metrics Advertising 134

AWS Machine Learning

SEPTEMBER 18, 2024

As an early adopter of large language model (LLM) technology, Zeta released Email Subject Line Generation in 2021. From our experience, artifact server has some limitations, such as limits on artifact size (because of sending it using REST API). The main parts we use are tracking the server and model registry.

APIs 123

APIs Engineering Analytics Marketing 123

AWS Machine Learning

SEPTEMBER 9, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 123

APIs Engineering Telecommunications Enterprise 123

AWS Machine Learning

OCTOBER 24, 2023

NATIVE VISUAL VOICEMAIL DIALER FEATURING VOICEMAIL TO TEXT TRANSLATE FEATURE – ALL MODELS The history Two years ago, in 2021, T-Mobile engineering teams partnered with AWS to launch a new AI-powered feature called Voicemail to Text with automatic language detection and to improve quality and performance for customers.

APIs 122

APIs Engineering Metrics Technology 122

AWS Machine Learning

SEPTEMBER 12, 2024

medium instance to demonstrate deploying the model as an API endpoint using an SDK through SageMaker JumpStart. sess = sagemaker.session.Session() # sagemaker session for interacting with different AWS APIs region = sess._region_name To demonstrate this solution, a sample notebook is available in the GitHub repo.

APIs 136

APIs Benchmark Enterprise Construction 136

AWS Machine Learning

SEPTEMBER 23, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 95

APIs Best practices Engineering Enterprise 95

AWS Machine Learning

SEPTEMBER 12, 2023

In 2021, Scalable Capital experienced a tenfold increase of its client base, from tens of thousands to hundreds of thousands. MLOps – Because the SageMaker endpoint is private and can’t be reached by services outside of the VPC, an AWS Lambda function and Amazon API Gateway public endpoint are required to communicate with CRM.

Management 131

Management APIs CRM Metrics 131

JustCall

MARCH 31, 2021

Setting ablaze the first quarter of 2021 with interesting updates and awards worth accolades, there's a lot to share! Here's a quick brief of the latest news and product updates in 2021: 1. Here, you can easily set up automation and contacts will be automatically fetched via APIs. In fact, it is an automated one.

call center software 52

call center software Call Center APIs Coaching 52

AWS Machine Learning

APRIL 8, 2024

Filters on the release version, document type (such as code, API reference, or issue) can help pinpoint relevant documents. Intelligent search for software developers – This allows developers to look for information of a specific release.

APIs 132

APIs Construction Chatbots Accountability 132

AWS Machine Learning

OCTOBER 30, 2023

You can access Amazon Comprehend document analysis capabilities using the Amazon Comprehend console or using the Amazon Comprehend APIs. You can access Amazon Comprehend document analysis capabilities using the Amazon Comprehend console or using the Amazon Comprehend APIs.

APIs 127

APIs Engineering Accountability 127

Cyara

JUNE 27, 2022

This article was originally published on Botium’s blog on January 28, 2021, prior to Cyara’s acquisition of Botium. Testing backend functionality with API Testing. Learn more about Cyara + Botium. When it comes to testing WhatsApp chatbots up to now there have been mainly two approaches: Testing manually on a smartphone.

Chatbots 67

Chatbots APIs 67

AWS Machine Learning

JULY 19, 2022

To test the model output, we use a Jupyter notebook to run Python code to detect custom labels in a supplied image by calling Amazon Rekognition APIs. Start the model and analyze the image with the trained model using the Rekognition Custom Labels API. Deploy the model and analyze the images using the Rekognition Custom Labels API.

APIs 98

APIs Metrics Enterprise Marketing 98

AWS Machine Learning

SEPTEMBER 21, 2022

The event portal registration form calls a customer API endpoint that stores email addresses in Amazon DynamoDB through AWS AppSync. For more information, refer to Attaching a Data Source for a sample CloudFormation template on setting up AWS AppSync with DynamoDB and calling the API from a browser client.

Accountability 94

Accountability APIs Enterprise Big data 94

DMG Consulting

OCTOBER 13, 2021

DMG Consulting Releases 2021 – 2022 Cloud-Based Contact Center Infrastructure Product and Market Report. What: Releases 2021 – 2022 Cloud-Based Contact Center Infrastructure Product and Market Report. What: Releases 2021 – 2022 Cloud-Based Contact Center Infrastructure Product and Market Report. When: Today, 13 October 2021.

Consulting 48

Consulting Consulting Contact Center Marketing 48

Cyara

JUNE 24, 2022

This article was originally published on Botium’s blog on March 24, 2021, prior to Cyara’s acquisition of Botium. It can act as a user sending SMS messages or can interact with the API behind the chatbot. Learn more about Cyara + Botium. Botium offers two methods to test an SMS chatbot.

Chatbots 67

Chatbots APIs 67

AWS Machine Learning

NOVEMBER 27, 2022

Let’s say you have a webpage in HTML format that contains a table with inflation rates and annual changes in the US from 2012–2021, as shown in the following screenshot. You can look at the confidence score within ScoreAttributes using the QueryResultItem API. Tabular search in Amazon Kendra. Conclusion.

APIs 110

APIs Enterprise Technology 110

JivoChat

JULY 29, 2021

Then we’ll share our list of the 11 best AI chatbot options for 2021. 11Best AI Chatbot Solutions for 2021. We won’t keep you in suspense any longer — following is our list of top chatbots for 2021: JivoChat. With API for both the server side and client side, developers can create custom chatbots. Webhooks API.

Chatbots 52

Chatbots Sales APIs Enterprise 52

AWS Machine Learning

NOVEMBER 14, 2023

The solution also uses Amazon Bedrock , a fully managed service that makes foundation models (FMs) from Amazon and third-party model providers accessible through the AWS Management Console and APIs. For this post, we use the Amazon Bedrock API via the AWS SDK for Python. Refer to the Amazon Bedrock User Guide for more information.

APIs 132

APIs Engineering Scripts Education 132

AWS Machine Learning

NOVEMBER 15, 2022

This preparation process is largely undifferentiated and tedious work, and can involve multiple programming APIs and custom libraries. mkdir titanic_dataset/datetime_data/2021 !mkdir mkdir titanic_dataset/datetime_data/2021/01 titanic_dataset/datetime_data/2021/02 titanic_dataset/datetime_data/2021/03. !mkdir

Engineering 98

Engineering APIs Management Accountability 98