Live Chat Metrics 2022 – Benchmark Data
Comm100
JANUARY 18, 2022
Every year, we dig into the Comm100 platform to uncover the latest live chat benchmarks so you can understand where your team is performing well, and where it needs some improvement. Download: Live Chat Benchmark Report 2022. On average, chats per agent increased by 33% in 2021. Download the full Live Chat Benchmark Report 2022.
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