IdeasUnlimited

JULY 4, 2022

It’s always better to have bilingual agents answering these calls and to have the proper call forwarding procedure in place so that clients can be entertained fast and without delay. Relaying information back and forth can be too time consuming and, most of the time, enough to discourage customers from locking their purchase.

Customer Support 98

Customer Support Bilingual agents Entertainment Call Center 98

Outsource Consultants

NOVEMBER 17, 2023

Many outsourcing destinations employ skilled, bilingual agents. million new subscribers in 2021 with many hailing from outside North America. This is useful for companies entering new markets, as it lets them offer customer service in the local language they wish to start doing business in.

outsourcing 67

outsourcing Bilingual agents Education Call Center 67

Anexa BPO

FEBRUARY 17, 2023

Anexa is a customer service veteran, with an exceptionally skilled workforce of bilingual agents who recognize the importance of the 2023 ‘customer experience’ and specialize in delivering just that. BPO outsourcing companies like award-winning Anexa can impact your company’s ability to harness this potential. And eCommerce?

B2B 52

B2B Bilingual agents Outbound sales B2C 52

Anexa BPO

SEPTEMBER 5, 2021

In the interest of identifying, and capitalizing on these massive changes and 2021 ecommerce trends, there has never been a better time for brands and companies to include BPO (outsourcing) as part of their business model. Understanding your customer is key to your growth. And e-commerce? We were made for that.

outsourcing 40

outsourcing Bilingual agents Customer centricity Outbound sales 40