IdeasUnlimited

JULY 4, 2022

It’s always better to have bilingual agents answering these calls and to have the proper call forwarding procedure in place so that clients can be entertained fast and without delay. Relaying information back and forth can be too time consuming and, most of the time, enough to discourage customers from locking their purchase.

Customer Support 98

Customer Support Bilingual agents Entertainment Call Center 98

Outsource Consultants

NOVEMBER 17, 2023

Many outsourcing destinations employ skilled, bilingual agents. million new subscribers in 2021 with many hailing from outside North America. The streaming service achieved this by establishing operations in linguistically diverse European regions and hiring a remote, bilingual workforce.

outsourcing 67

outsourcing Bilingual agents Education Call Center 67

Anexa BPO

SEPTEMBER 5, 2021

Ecommerce took centre stage, and those drastic innovations, along with the need for businesses to duplicate in-person shopping experiences as part of their customer experience, have created a new normal in consumerism. Understanding your customer is key to your growth. Social Commerce: This one speaks for itself. And e-commerce?

outsourcing 40

outsourcing Bilingual agents Customer centricity Outbound sales 40