Hodusoft

JUNE 17, 2021

Call recording software captures the audio recordings of telephone conversations over a Voice over IP (VoIP) or public switched telephone network (PTSN). While call recording is used by most call centers, there are several ways to implement it ranging from server-based to cloud-based strategies. he added. .

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Calltools

DECEMBER 23, 2020

Managing a call center can be a tedious task. You need to have a wide range of call center software features to drive more engagement and maintain customer experience. Essential Call Center Software Features. Callers can either choose voice calls, emails, chat, video, or even social media.

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Hodusoft

MAY 26, 2022

Providing impeccable services through tech-driven software, HoduSoft has become one of the reputed names in the unified communication industry. HoduSoft has bagged the title of FrontRunner as Top Call Center Software and Auto Dialer software, HoduCC from Software Advice, a Gartner company.

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Hodusoft

OCTOBER 26, 2021

HoduSoft joins GITEX 2021 at Dubai with Tech Giants; exhibits UC products. At the GITEX Technology Week 2021, the leaders of the world’s renowned technology companies exhibited their ambitious products and services. HoduPBX is a modern VoIP-based business telephony system for corporates and enterprises.

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Hodusoft

JULY 19, 2021

HoduSoft at CommunicAsia 2021. But it has shown us how resilient we are amid challenges as the HoduSoft team joined CommunicAsia 2021 on the virtual platform. The receipt of the Gartner badge for HoduCC contact and call center software in 2021 is a testimony to HoduSoft’s hawk-like focus on customer journey rather than sign-up success.

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aircall

JANUARY 18, 2022

Analog and ISDN connections are disappearing, the number of VoIP connections is increasing, and video calls are enjoying unprecedented popularity. The aim of the partnership is to offer all German-speaking customers access to Aircall’s innovative cloud-based VoIP solution. 2021 was an important year for Aircall.

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Hodusoft

DECEMBER 7, 2021

Gartner Digital Markets entity Capterra listed our Predictive Dialer Software as an Emerging Favorite in its 2021 list published recently. Based on the evaluation, features such as automated calling and reporting capabilities are weaved in the HoduCC Contact Center Software to give higher RoI to our customers,” he continued.

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