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Consumer Gripes Hit Record Levels Over Purchases Needed ‘To Get Through Each Day’

Connecting the Dots

A key problem, said co-author Scott Broetzmann, is that many products and services are just more sophisticated and interconnected these days, thanks in part to technology. uptick from 2021 after several consecutive years of declines it remains well below the highs in the last decade. out of 100 as of the final quarter of last year.