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Contact center business leaders that outsource services to BPO providers often struggle to field enough qualified agents ahead of the end-of-year push. But outsourcing holds the key to solving this problem. Outboundsales. Your outsourcing choices will largely depend on the information you have front-and-center.
Business process outsourcing is a method of subcontracting various business-related operations to third-party vendors. . What is business process outsourcing? BPO is deemed “offshore outsourcing” if the contract is sent to another country with political stability, lower labor costs, and tax savings. Contact us.
In the interest of identifying, and capitalizing on these massive changes and 2021 ecommerce trends, there has never been a better time for brands and companies to include BPO (outsourcing) as part of their business model. By 2027, it’s projected that social commerce will account for $604 billion in sales. And e-commerce?
BPO outsourcing companies like award-winning Anexa can impact your company’s ability to harness this potential. Our pros are trained to represent YOUR brand in an authentic, results-driven way, no matter which areas they manage – customer service, inbound and outboundsales, lead generation, tech support – they have your company’s back.
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