Remove 2022 Remove Analytics Remove Big data
article thumbnail

Guest Post: 6 Customer Service Trends That You’ll Want to Adopt in 2022

ShepHyken

Today we open the main customer service areas in anticipation of 2022. Predictive Analytics will help businesses to stay ahead and provide high-touch CX. Predictive analytics is an effective way to solve problems. Simply put, predictive analytics is a branch of advanced analytics used to predict the future.

article thumbnail

Prescriptive analytics: The way forward for Big Data

Hero Digital

This, in a nutshell, is prescriptive analytics. For a long time, the field of data and analytics was focused on describing what happened — how many customers bought the product, what they looked like, how many came back, etc. With the advent of advanced ML algorithms, analytics has now entered the prescriptive phase.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

AWS positioned in the Leaders category in the 2022 IDC MarketScape for APEJ AI Life-Cycle Software Tools and Platforms Vendor Assessment

AWS Machine Learning

The recently published IDC MarketScape: Asia/Pacific (Excluding Japan) AI Life-Cycle Software Tools and Platforms 2022 Vendor Assessment positions AWS in the Leaders category. Jessie Danqing Cai, Associate Research Director, Big Data & Analytics Practice, IDC Asia/Pacific. “AWS SageMaker launches at re:Invent 2022.

article thumbnail

How Amp on Amazon used data to increase customer engagement, Part 1: Building a data analytics platform

AWS Machine Learning

However, as a new product in a new space for Amazon, Amp needed more relevant data to inform their decision-making process. Part 1 shows how data was collected and processed using the data and analytics platform, and Part 2 shows how the data was used to create show recommendations using Amazon SageMaker , a fully managed ML service.

article thumbnail

Join Us This Summer for WebinarStock!

Callminer

This virtual conference will cover a ranging of topics, expert speakers, partners and customers about better customer and agent experiences through speech analytics. This is a great opportunity to listen, watch, and learn the latest CX analytics information out there! Billion in 2022. Register for 11am EST / 8am PST Session .

article thumbnail

Getir end-to-end workforce management: Amazon Forecast and AWS Step Functions

AWS Machine Learning

He joined Getir in 2019 and currently works as a Senior Data Science & Analytics Manager. His team is responsible for designing, implementing, and maintaining end-to-end machine learning algorithms and data-driven solutions for Getir. He then joined Getir in 2019 and currently works as Data Science & Analytics Manager.

article thumbnail

How Getir reduced model training durations by 90% with Amazon SageMaker and AWS Batch

AWS Machine Learning

We capitalized on the powerful tools provided by AWS to tackle this challenge and effectively navigate the complex field of machine learning (ML) and predictive analytics. This capability of predictive analytics, particularly the accurate forecast of product categories, has proven invaluable.