Lumoa

MAY 17, 2022

Lumoa Product News for May 2022 Integrations hub gets further improved! We have spoke before about how Lumoa can pull your web data through an API, with no fees to setup, and it takes just a few minutes! The post Product News – May 2022 appeared first on Lumoa. Thanks for reading!

APIs 78

APIs Surveys Feedback Customer Experience 78

ProProfs Blog

OCTOBER 25, 2021

With Trustpilot’s API, customize review invitations via chat, QR code, and more. For example, you can easily connect IdeaScale to APIs like Yammer, Slack, Trello, and so on. The post 42 Best Customer Feedback Software for 2022 appeared first on ProProfs Learning. Pricing: Basic free plan.

Feedback 148

Feedback Surveys Enterprise Analytics 148

Avoxi

DECEMBER 25, 2021

Recent Trends in Business Communication New & Emerging Business Communication Trends for 2022 Expert insight into what to expect for your call center operations Play Video VoIP Industry Experts Barbara Dondiego COO Kyle Johnson CRO Randy Layman CTO AVOXI Megan Evitts Digital Events Manager AVOXI CONNECT WITH US Trend 1: Business Operations Live… (..)

voip 62

voip APIs Contact Center Call Center 62

Hodusoft

NOVEMBER 24, 2021

What are the top 16 call center features you need to know in 2022? Most important call center features for 2022. SMS providers can be integrated with APIs conveniently. The post Top 16 call center features you need to know in 2022? SMS Integration . Remote Agents. appeared first on HoduSoft.

Call Center 105

Call Center Interactive Voice Response call center software CRM 105

Lumoa

DECEMBER 17, 2022

Lumoa’s biggest features for 2022 Another year down! Lumoa can now pull your web data through an API, with no fees to setup, and it takes just a few minutes! The post Product News – December 2022 appeared first on Lumoa. Crazy how time flies. No code required! That’s all folks! Thanks for reading!

Feedback 78

Feedback Surveys APIs Marketing 78

Outsource Consultants

OCTOBER 4, 2021

By combining best-in-class tools, APIs, and workflows, all to empower highly skilled agents, strategic partners can elevate customer satisfaction over the long term. Strategic partners are superior because they can deliver sophisticated customer service quickly, but also develop strategies and best practices to evolve with your brand.

outsourcing 128

outsourcing Customer Service Self service Contact Center 128

CSM Magazine

MARCH 10, 2025

Recognized by the company as a two-time Global SE of the Year and a President’s Club winner, Joe’s expertise in API lifecycle management has been pivotal in what SmartBear believes contributed to its recognition as a Leader in the Gartner Magic Quadrant for API Management.

Sales 52

Sales Customer Service APIs Engineering 52

Lumoa

JANUARY 17, 2023

Lumoa’s biggest features for 2022 Another year down! Lumoa can now pull your web data through an API, with no fees to setup, and it takes just a few minutes! The post Lumoa’s biggest features of 2022! Crazy how time flies. Pull reviews from popular places like Facebook , Zendesk, Trustpilot, Amazon, and more!

Feedback 78

Feedback Surveys APIs Marketing 78

JivoChat

JUNE 28, 2022

We are thrilled to announce that JivoChat has received the High Performer badge given by the Summer 2022 G2 Report. API for Developers. With the Widget API, for example, you can manage the chat window on your website. . The Chat API enables you to organize customer requests from multiple channels. .

APIs 75

APIs CRM Feedback Sales 75

kommunicate

APRIL 21, 2022

Last Updated on April 21, 2022 WhatsApp today owns over a staggering 2 billion everyday active users and has outperformed the used-to most popular messenger app, Facebook. The post Twilio vs. 360 Dialog – Which Is Best For WhatsApp API? The post Twilio vs. 360 Dialog – Which Is Best For WhatsApp API?

APIs 59

APIs 59

AWS Machine Learning

MARCH 1, 2024

Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results. You have the option to override it to use either hybrid or semantic search in the API. billion for 2021, 2022, and 2023.

APIs 120

APIs Finance Chatbots Enterprise 120

Playvox

JANUARY 13, 2022

We recently participated in a discussion with two industry experts that focused on megatrends that will impact contact centers in 2022. 2022 just might be The Year of the Contact Center Employee. Let’s take a closer look at these 2022 contact center trends. Employee Experience. That’s the good news.

Contact Center 79

Contact Center CRM Entertainment Virtual Agent 79

AWS Machine Learning

FEBRUARY 19, 2024

For text generation, Amazon Bedrock provides the RetrieveAndGenerate API to create embeddings of user queries, and retrieves relevant chunks from the vector database to generate accurate responses. What is AWS year-over-year revenue in 2022? AWS revenue grew 29% year-over-year in 2022 on a $62 billion revenue base.

Chatbots 108

Chatbots APIs Engineering Enterprise 108

AWS Machine Learning

NOVEMBER 15, 2024

What was the closing price of Amazon stock on January 1st, 2022? An alternative approach to routing is to use the native tool use capability (also known as function calling) available within the Bedrock Converse API. Refer to this documentation for a detailed example of tool use with the Bedrock Converse API.

APIs 108

APIs Engineering Chatbots Construction 108

AWS Machine Learning

AUGUST 29, 2022

On August 9, 2022, we announced the general availability of cross-account sharing of Amazon SageMaker Pipelines entities. You can now use cross-account support for Amazon SageMaker Pipelines to share pipeline entities across AWS accounts and access shared pipelines directly through Amazon SageMaker API calls. Set up the environment.

Accountability 88

Accountability APIs Management Engineering 88

kommunicate

JULY 8, 2022

Last Updated on July 8, 2022 The month of June saw the tech team work harder than ever on an integration that we have all been keenly waiting for – the WhatsApp Cloud API. WhatsApp Cloud API integration: You can now integrate your favorite chatbot builder, Kommunicate with WhatsApp using the WhatsApp Cloud API.

APIs 52

APIs Chatbots 52

AWS Machine Learning

DECEMBER 29, 2022

The Analyze Lending feature in Amazon Textract is a managed API that helps you automate mortgage document processing to drive business efficiency, reduce costs, and scale quickly. The Signatures feature is available as part of the AnalyzeDocument API. AnalyzeExpense API adds new fields and OCR output.

APIs 99

APIs Banking Real estate Healthcare 99

ConvergeOne

JUNE 7, 2022

At its most basic level, CPaaS is an API-based model for accessing carrier services and media processing resources associated with those carrier services. All they had to do was become a regulated carrier (if they weren’t already) and sell their services as API-based web services. APIs are Like Legos. APIs are like Legos.

APIs 72

APIs Transportation voip Contact Center 72

Interactions

JUNE 2, 2022

Summer 2022 is upon us and, as the Washington Post covers, all indications suggest travel will be back to the pre-pandemic era. Tasks that previously required human judgment, APIs, or structured data can now be handled via self-service with the right IVA partner on your side. Can your current IVA company do that for you? .

Self service 62

Self service Transportation Virtual Agent APIs 62

TechSee

JULY 20, 2022

New York, July 19, 2022 – TechSee , the market leader in Computer Vision solutions for customer service, today announced the launch of their Visual Intelligence (VI) Platform, a groundbreaking tool to empower teams and customers to customize their computer vision automation applications directly.

APIs 21

APIs Self service Enterprise Big data 21

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 108

APIs Call flow Accountability Technology 108

Cisco - Contact Center

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Banking 133

Banking Enterprise Contact Center APIs 133

AWS Machine Learning

NOVEMBER 18, 2022

In this workshop, learn how to build a customer-specific solution using your own data to deliver personalized experiences that can be integrated into your existing websites, applications, SMS, and email marketing systems using simple APIs. Reserve your seat now! This workshop will be repeated Wednesday November 30 | 11:30 AM – 1:30 PM PST.

Contact Center 82

Contact Center Engineering Analytics APIs 82

AWS Machine Learning

APRIL 8, 2024

Filters on the release version, document type (such as code, API reference, or issue) can help pinpoint relevant documents. Intelligent search for software developers – This allows developers to look for information of a specific release.

APIs 118

APIs Construction Chatbots Accountability 118

AWS Machine Learning

DECEMBER 6, 2023

Another driver behind RAG’s popularity is its ease of implementation and the existence of mature vector search solutions, such as those offered by Amazon Kendra (see Amazon Kendra launches Retrieval API ) and Amazon OpenSearch Service (see k-Nearest Neighbor (k-NN) search in Amazon OpenSearch Service ), among others.

Analytics 114

Analytics APIs Engineering Construction 114

CSM Magazine

NOVEMBER 4, 2024

billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 7.2% Technological Complexities Translation integration and access might be hampered by disparate systems, changing APIs, coding errors, content control restrictions, inconsistent workflows, and reporting. from 2023 to 2030.

Customer Experience 52

Customer Experience APIs Advertising Marketing 52

AWS Machine Learning

SEPTEMBER 19, 2023

Large language models – The large language models (LLMs) are available via Amazon Bedrock, SageMaker JumpStart, or an API. Prerequisites To run this solution, you must have an API key to an LLM such as Anthropic Claude v2, or have access to Amazon Bedrock foundation models. billion for fiscal year 2022.” the agent answers “$2.7

Marketing 114

Marketing APIs Engineering Analytics 114

AWS Machine Learning

MAY 19, 2023

At the 2022 AWS re:Invent conference in Las Vegas, we demonstrated “Describe for Me” at the AWS Builders’ Fair, a website which helps the visually impaired understand images through image caption, facial recognition, and text-to-speech, a technology we refer to as “Image to Speech.” Accessibility has come a long way, but what about images?

APIs 95

APIs Scripts Best practices Engineering 95

AWS Machine Learning

JUNE 7, 2023

Amazon Textract has a Tables feature within the AnalyzeDocument API that offers the ability to automatically extract tabular structures from any document. We walk through how to use these improvements through code examples to use the API and process the response with the Amazon Textract Textractor library.

APIs 75

APIs Real estate Government Marketing 75

Anexa BPO

OCTOBER 14, 2022

And just as shelf space placement shapes consumer interest and purchasing decisions, 2022 has seen this insight extend to the online model, causing brand ad placement to be carefully deliberated in terms of value. The post 2022 Is the Year of Retail Media Networks first appeared on Anexa BPO. Considering that only 13.2%

Advertising 52

Advertising outsourcing Self service APIs 52

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 108

APIs Metrics Consulting Consulting 108

VirtualPBX

JULY 7, 2022

VirtualPBX, an award-winning business VoIP service provider, is excited to announce a new cost-effective plan and price reductions to its 2022 Business Phone Plans. The Pro Plan is a step up from Flex, a perfect option for most businesses needing advanced department insights.

voip 98

voip Call Logging Call flow APIs 98

AWS Machine Learning

FEBRUARY 29, 2024

billion EUR (in 2022), a workforce of 336,884 employees (including 221,343 employees in Germany), and operations spanning 130 countries. After they log in to the custom application, the user requests SageMaker domain access through the UI by triggering an Amazon API Gateway call to generate a presigned URL.

APIs 112

APIs Transportation Construction Analytics 112

AWS Machine Learning

NOVEMBER 14, 2023

The solution also uses Amazon Bedrock , a fully managed service that makes foundation models (FMs) from Amazon and third-party model providers accessible through the AWS Management Console and APIs. For this post, we use the Amazon Bedrock API via the AWS SDK for Python. Refer to the Amazon Bedrock User Guide for more information.

APIs 123

APIs Engineering Scripts Education 123

AWS Machine Learning

JUNE 7, 2023

For example, GPT-3 (2020) and BLOOM (2022) feature around 175 billion parameters, Gopher (2021) has 230 billion parameters, and MT-NLG (2021) 530 billion parameters. In 2022, Hoffman et al. In 2022, Hoffman et al. They implemented their guidance in the 70B parameter Chinchilla (2022) model, that outperformed much bigger models.

Technology 96

Technology APIs Engineering Education 96

AWS Machine Learning

NOVEMBER 28, 2022

Also, Amazon CodeWhisperer now makes code recommendations for AWS application programming interfaces (APIs) across its most popular services, including Amazon Elastic Compute Cloud (Amazon EC2), AWS Lambda , and Amazon Simple Storage Service (Amazon S3).

Healthcare 88

Healthcare Analytics Banking Enterprise 88

AWS Machine Learning

MARCH 1, 2023

Setting up the environment You can interact with Amazon Comprehend via the AWS Management Console , AWS Command Line Interface (AWS CLI) , or Amazon Comprehend API. Configuring datasets To add labeled training or test data to a flywheel, use the Amazon Comprehend console or API to create a dataset.

APIs 73

APIs Metrics Accountability Scripts 73