Anexa BPO

OCTOBER 14, 2022

And just as shelf space placement shapes consumer interest and purchasing decisions, 2022 has seen this insight extend to the online model, causing brand ad placement to be carefully deliberated in terms of value. Online retailers must continue to capture the metrics that demonstrate the value of this model. Have questions?

Advertising 52

Advertising outsourcing Self service APIs 52

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 117

APIs Call flow Accountability Technology 117

Playvox

JANUARY 13, 2022

We recently participated in a discussion with two industry experts that focused on megatrends that will impact contact centers in 2022. 2022 just might be The Year of the Contact Center Employee. Let’s take a closer look at these 2022 contact center trends. Employee Experience. That’s the good news.

Contact Center 79

Contact Center CRM Entertainment Virtual Agent 79

AWS Machine Learning

DECEMBER 29, 2022

The Analyze Lending feature in Amazon Textract is a managed API that helps you automate mortgage document processing to drive business efficiency, reduce costs, and scale quickly. The Signatures feature is available as part of the AnalyzeDocument API. AnalyzeExpense API adds new fields and OCR output.

APIs 108

APIs Banking Real estate Healthcare 108

AWS Machine Learning

MARCH 1, 2023

Based on the quality metrics for the existing and new model versions, you set the active model version to be the version of the flywheel model that you want to use for inference jobs. F1-score is an important evaluation metric in machine learning. For more information, refer to Getting started with Amazon Comprehend.

APIs 75

APIs Metrics Accountability Scripts 75

Hodusoft

NOVEMBER 29, 2022

Top 10 Contact Center Software for 2022-2023. This blog post lists the top 10 contact center solutions that gained a lot of popularity in 2022 and are poised to keep up the momentum in 2023 and beyond. Using Genesys Cloud CX, contact center owners can effortlessly handle interactions and metrics and address problems quickly.

Contact center software 40

Contact center software Contact Center Interactive Voice Response contact center solutions 40

Infinity

JANUARY 5, 2022

In this blog, we’ll be sharing information about why call tracking is a critical tool that will help marketers unlock accurate attribution tracking in 2022 and deliver more effective campaigns. Why call tracking is a must for accurate attribution tracking in 2022. What is an attribution tool? Every conversation matters.

Multichannel 52

Multichannel APIs Marketing Analytics 52

AWS Machine Learning

JUNE 7, 2023

For example, GPT-3 (2020) and BLOOM (2022) feature around 175 billion parameters, Gopher (2021) has 230 billion parameters, and MT-NLG (2021) 530 billion parameters. In 2022, Hoffman et al. In 2022, Hoffman et al. They implemented their guidance in the 70B parameter Chinchilla (2022) model, that outperformed much bigger models.

Technology 99

Technology APIs Engineering Education 99

AWS Machine Learning

DECEMBER 6, 2023

Another driver behind RAG’s popularity is its ease of implementation and the existence of mature vector search solutions, such as those offered by Amazon Kendra (see Amazon Kendra launches Retrieval API ) and Amazon OpenSearch Service (see k-Nearest Neighbor (k-NN) search in Amazon OpenSearch Service ), among others.

Analytics 123

Analytics APIs Engineering Construction 123

AWS Machine Learning

AUGUST 2, 2024

Investors and analysts closely watch key metrics like revenue growth, earnings per share, margins, cash flow, and projections to assess performance against peers and industry trends. Draft a comprehensive earnings call script that covers the key financial metrics, business highlights, and future outlook for the given quarter.

Engineering 124

Engineering Scripts Metrics APIs 124

AWS Machine Learning

SEPTEMBER 5, 2023

Earlier this year, we announced Amazon Bedrock , a serverless API to access foundation models from Amazon and our generative AI partners. Although it’s currently in Private Preview, its serverless API allows you to use foundation models from Amazon, Anthropic, Stability AI, and AI21, without having to deploy any endpoints yourself.

APIs 115

APIs Metrics Chatbots Engineering 115

OctopusTech

SEPTEMBER 29, 2022

With this, a call center can accurately measure its metrics and can have access to a client’s data when a query is generated. For example – With help desk software, you can proactively chat or help shoppers in completing their checkout process or use monitoring tools to identify the metrics. Smaller teams can work speedily.

Customer Service 62

Customer Service CRM Self service Analytics 62

CSM Magazine

FEBRUARY 2, 2022

Top 10 Tools for better customer acquisition in 2022. 100+ pre-built apps integrations, flexible APIs, and free-developer workspace. Real-time metrics can analyze your progress by enlisting customized individual, team, and company goals. Offers chat, conversational bots, interactive apps, and product tours. Sounds impossible?

Chatbots 52

Chatbots Sales Enterprise Marketing 52

JustCall

APRIL 3, 2023

user/month Ultimate : Message, Video, Phone, Open API at $62.99/user/month Call quality could be better Good analytics and metrics from a managerial perspective. The post Top 10 CallRail Alternatives & Competitors in 2022 appeared first on. user/month Why is RingCentral an Alternative to CallRail?

Interactive Voice Response 52

Interactive Voice Response Analytics Enterprise Feedback 52

AWS Machine Learning

APRIL 12, 2023

All the training and evaluation metrics were inspected manually from Amazon Simple Storage Service (Amazon S3). For every epoch in our training, we were already sending our training metrics through stdOut in the script. This allows us to compare training metrics like accuracy and precision across multiple runs as shown below.

Scripts 98

Scripts APIs Metrics Best practices 98

AWS Machine Learning

JANUARY 10, 2023

From there, we dive into how you can track and understand the metrics and performance of the SageMaker endpoint utilizing Amazon CloudWatch metrics. Metrics to track. Before we can get into load testing, it’s essential to understand what metrics to track to understand the performance breakdown of your SageMaker endpoint.

Best practices 83

Best practices Scripts APIs Metrics 83

AWS Machine Learning

OCTOBER 11, 2024

Amazon Bedrock makes it straightforward to adopt any of these choices by providing a common set of APIs, industry-leading embedding models, security, governance, and observability. The vector engine provides distance metrics such as Euclidean distance, cosine similarity, and dot product similarity.

APIs 99

APIs Enterprise Engineering Government 99

AWS Machine Learning

OCTOBER 10, 2022

Grab is a NASDAQ listed company and a leading superapp in South East Asia, with over 30 million monthly transacting users (as per Grab’s Q1 2022 Results ). For generating real-time fraud predictions, the GDxAFD solution uses Amazon Fraud Detector and GrabDefence’s device intelligence SDK, along with Amazon API Gateway and AWS Lambda.

APIs 80

APIs Accountability Metrics Government 80

AWS Machine Learning

MARCH 28, 2024

You can scrape the filings from EDGAR directly, or use APIs in Amazon SageMaker with a few lines of code, for any period of time and for a large number of tickers (i.e., News CommonCrawl SEC Filing Coverage 2016-2022 1993-2022 Size 25.8 ETS-DACP-com is similar to DACP with data selection by averaging all three metrics.

Finance 118

Finance Metrics Banking Engineering 118

AWS Machine Learning

SEPTEMBER 18, 2023

Informing design decisions towards more sustainable choices reduces the overall urban heat islands (UHI) effect and improves quality of life metrics for air quality, water quality, urban acoustics, biodiversity, and thermal comfort. The solution presented here is to direct decision-making processes for resilient city design.

APIs 114

APIs Consulting Consulting Construction 114

AWS Machine Learning

SEPTEMBER 9, 2022

The platform has shown a 3% boost to customer engagement metrics tracked (liking a show, following a creator, enabling upcoming show notifications) since its launch in May 2022. The independent nature of each individual metric transformation also makes Lambda, which is a stateless service on its own, a good fit for this problem.

Personalization 80

Personalization APIs Metrics Engineering 80

Totango

MAY 17, 2023

Interestingly, our Totango 2022 CS Industry Report revealed 44% of CS departments reported spending around a quarter of their time collaborating with marketing, a 17% increase from the previous year. 31% of CS teams also reported spending up to half of their time with sales.

Sales 109

Sales Marketing Metrics APIs 109

AWS Machine Learning

JUNE 6, 2023

Solution overview To demonstrate the new functionality, we work with two datasets: leads and web marketing metrics. These datasets can be used to build a model that predicts if a lead will convert into a sale given marketing activities and metrics captured for that lead. The following screenshot shows an example of this data.

APIs 86

APIs Metrics Telecommunications Marketing 86

CSM Magazine

NOVEMBER 4, 2024

billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 7.2% Ongoing Optimization Continuous testing and analytics around localized content performance, engagement metrics, changing trends and needs enable refinement and personalization. The global language services market size was valued at USD 71.77

Customer Experience 52

Customer Experience APIs Advertising Marketing 52

AWS Machine Learning

NOVEMBER 22, 2022

We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API. The Amazon Comprehend sentiment API identifies the overall sentiment for a text document. Use cases for real-time sentiment analysis. Step Functions Workflow.

APIs 75

APIs CRM Feedback B2C 75

AWS Machine Learning

OCTOBER 12, 2022

Call the Amazon Textract analyze_document API using the Queries feature to extract text from the page. In the sample solution, we call the Amazon Textract analyze_document API query feature to extract fields by asking specific questions. The sample dashboard includes basic metrics. Extract text using an Amazon Textract query.

APIs 89

APIs Construction Metrics Engineering 89

aircall

JUNE 23, 2022

To that end, Aircall runs an open marketplace for applications development with an open Aircall API. Additionally, Aircall’s App Marketplace features top business tools to help sales and customer service professionals manage incoming and outgoing calls, track conversations and metrics, and have a 360-degree view of customer data in seconds.

APIs 62

APIs Metrics Technology Sales 62

AWS Machine Learning

MARCH 29, 2023

The creation of AIDA aligns with the UNDP Strategic Plan 2022–2025 to use digitization and innovation for greater development impact. TextractAsyncCallTask submits the documents to be processed by Amazon Textract using the asynchronous StartDocumentTextDetection API. These metrics are used to measure the quality of text extractions.

APIs 79

APIs Construction Metrics Technology 79

AWS Machine Learning

APRIL 19, 2023

At AWS re:Invent 2022, Amazon Comprehend , a natural language processing (NLP) service that uses machine learning (ML) to discover insights from text, launched support for native document types. To understand the metrics provided by Amazon Comprehend post-model training, refer to Custom classifier metrics.

APIs 90

APIs Metrics Enterprise Best practices 90

AWS Machine Learning

SEPTEMBER 23, 2022

The neural forecasters can be bundled as a single ensemble model, or incorporated individually into Bosch’s model universe, and accessed easily via REST API endpoints. These metrics provide business planning insights at different levels of aggregation and enable data-driven decision-making. Evaluation.

APIs 90

APIs Metrics Automotive Engineering 90

AWS Machine Learning

FEBRUARY 9, 2023

billion metric tons per year. In 2022, the Earth’s atmosphere contains more than 400 parts per million of carbon dioxide, which is 50% more than it had in 1750. We use the TimeRangeFilter to select data from January 2021 to July 2022. This land cover segmentation model can be run with a simple API call. millimeters.

Engineering 60

Engineering APIs Metrics Management 60

AWS Machine Learning

APRIL 19, 2023

In this case, it detects the DJL PyTorch engine implementation, which will act as the bridge between the DJL API and the PyTorch Native. Every operation in the DJL API is hand-crafted to best fit the Java conventions and make it easily accessible. The engine then works to load the PyTorch Native.

Engineering 83

Engineering APIs Scripts Education 83

AWS Machine Learning

SEPTEMBER 9, 2022

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. This post is the first in a two-part series.

Analytics 76

Analytics Engineering Metrics APIs 76

Babelforce

SEPTEMBER 17, 2020

Read ‘ 5 Customer satisfaction metrics for getting inside their heads.’). #2 Gartner predicts that by 2022, 90% of corporate strategies will explicitly mention data as a critical enterprise asset. Our approach is API integration. What is API integration? API’ stands for Application Programming Interface.

Interactive Voice Response 52

Interactive Voice Response APIs Self service CRM 52

AWS Machine Learning

MARCH 6, 2023

Best practices We discuss the following best practices in this post: Compute – SageMaker Training is a great API to launch CPU dataset preparation jobs and thousand-scale GPU jobs. The SageMaker jobs APIs, namely SageMaker Training and SageMaker Processing, excel for this type of tasks.

Best practices 94

Best practices APIs Transportation Scripts 94

Playvox

NOVEMBER 15, 2022

Globally, a 2022 Gallup report shows that only 21% of employees are engaged in their work, with about 35% of the U.S. Out-of-the-box WFM integrations with telephony, CRM, HR, payroll, and calendar systems – along with the ability to leverage open APIs – let customer support centers pull data quickly and accurately.

Management 86

Management Schedule adherence Coaching Contact Center 86

Hodusoft

MAY 10, 2024

As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024. After 2022, the ubiquity of a wide range of Artificial intelligence (AI) tools and automation technologies have become increasingly prevalent in virtual call and contact centers.

virtual call center 52

virtual call center Call Center Contact Center call center software 52