18 Ways to Improve Your Customer Engagement Strategy (With Examples)
JivoChat
JULY 27, 2021
AI-powered chatbots are a revolutionary way to address this issue. Chatbots can also analyze customer behavior, segment customers, and ultimately increase sales conversions, and by 2022, they may be resolving up to 90% of all customer queries. Include a good mix of sales promotions and useful or entertaining content.
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