2022 Chatbots Entertainment Surveys 
Uniphore
JANUARY 25, 2022
Ah, 2022, a new year. After nearly two years of uncertainty and a rough start with Omicron in full swing, the collective attitude toward 2022 might best be described as “cautiously optimistic.” Here are some of my predictions for 2022…. Last fall, we surveyed Australian consumer perspectives of video conversations.
Netomi
AUGUST 16, 2023
It’s reshaping industries, from entertainment to healthcare, and it’s only the beginning. dollars in 2025 – Statista 2 By 2023, 25% of customer service operations will integrate virtual customer assistants (VCAs) or chatbot technology across engagement channels – Gartner The conversational AI market is worth $10.7B
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CCNG
OCTOBER 19, 2022
Gartner, 2018) According to customers, in 2022, only 3% of companies are customer-obsessed — putting customers at the center of their leadership, strategy, and operations — a decrease of 7 percentage points from the prior year. Forrester, 2022) 80% of CEOs believe they deliver superior customer experience. Qualtrics, 2022).
JivoChat
JULY 27, 2021
AI-powered chatbots are a revolutionary way to address this issue. Chatbots can also analyze customer behavior, segment customers, and ultimately increase sales conversions, and by 2022, they may be resolving up to 90% of all customer queries. Include a good mix of sales promotions and useful or entertaining content.
Real Blue Sky
JANUARY 25, 2022
Bob Dylan wrote those words back in the early 60s, and now in 2022 I can’t help but wonder if anyone could’ve predicted just how much more the times would eventually change! . These changes have spanned all areas of life from how we shop, to how we work, how we consume entertainment, and how we socialize. .
Expert insights. Personalized for you.
52 
Let's personalize your content