Guest Post: How to Create Massive Customer Surplus through Memorable Onboarding & Obsessive Service
ShepHyken
JULY 15, 2022
He shares how organizations can gain loyal customers by providing an experience that exceeds expectations. In 2022, and moving forward, simple fulfillment isn’t enough. Step 4: You assign your best client success manager on their account and ensure they’re scheduled for your monthly training workshops as a non-negotiable.
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