AWS Machine Learning

APRIL 9, 2024

In this post, we discuss two new features of Knowledge Bases for Amazon Bedrock specific to the RetrieveAndGenerate API: configuring the maximum number of results and creating custom prompts with a knowledge base prompt template. We used Amazon 10K document for 2023 as the source data for creating the knowledge base.

APIs 131

APIs Engineering Healthcare Education 131

Cisco - Contact Center

JANUARY 10, 2023

Accelerated Digital Transformation Framework. Fundamentally, does your organization have the digital-ready foundation in place to accomplish business goals? Are IT and the lines of business in alignment? Cloverhound is skilled in delivering solutions with the best of innovation and simplicity.

Banking 145

Banking Enterprise Contact Center APIs 145

DMG Consulting

JANUARY 1, 2024

WEM is becoming an open enterprise-grade platform of interoperable applications built with microservices and application programming interfaces (APIs). Learn more at dmgconsult.com. # # # The post DMG Consulting Releases 2023 – 2024 Enterprise Workforce Engagement Management Product and Market Report appeared first on DMG Consulting.

Consulting 59

Consulting Consulting Enterprise Marketing 59

Cisco - Contact Center

NOVEMBER 16, 2023

Cisco Live 2023 starts in person on December 5-8, 2023 in Melbourne, Australia at the Melbourne Convention and Exhibition Centre. There is no better place to learn about new trends and technologies.… Read more on Cisco Blogs

APIs 52

APIs Technology Personalization 52

AWS Machine Learning

OCTOBER 29, 2024

To enable the video insights solution, the architecture uses a combination of AWS services, including the following: Amazon API Gateway is a fully managed service that makes it straightforward for developers to create, publish, maintain, monitor, and secure APIs at scale.

Engineering 105

Engineering APIs Sales Enterprise 105

Cisco - Contact Center

NOVEMBER 8, 2023

You asked us to simplify our tools even more, give you more flexibility, enhance access to APIs and our Technical Assistance Center (TAC), and create opportunities for you… Read more on Cisco Blogs We hear you loud and clear!

APIs 86

APIs Customer Experience 86

CSM Magazine

DECEMBER 6, 2022

PCI Pal , the global SaaS provider of secure payment solutions for business communications, is sharing its key payments and compliance predictions just in time for 2023. “New technology and new payment methods are at the forefront of the industry for 2023,” according to Alessandro Della Volta, VP of Product at PCI Pal.

APIs 52

APIs Banking SaaS Technology 52

AWS Machine Learning

APRIL 8, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. Filters on the release version, document type (such as code, API reference, or issue) can help pinpoint relevant documents. For this post, we enter the query “A strategy game with cool graphic released after 2023.”

APIs 123

APIs Construction Chatbots Accountability 123

AWS Machine Learning

NOVEMBER 22, 2023

Code talks – In this new session type for re:Invent 2023, code talks are similar to our popular chalk talk format, but instead of focusing on an architecture solution with whiteboarding, the speakers lead an interactive discussion featuring live coding or code samples. AWS DeepRacer Get ready to race with AWS DeepRacer at re:Invent 2023!

Engineering 126

Engineering Best practices APIs Government 126

Babelforce

OCTOBER 3, 2023

Cool Vendor™ Acknowledges Innovative, Impactful, and Intriguing Brands Berlin-based customer experience (CX) platform babelforce is thrilled to announce their recognition as a Gartner Cool Vendor 2023 in the Gartner Cool Vendors in Composable Customer Engagement Platforms report. and/or its affiliates in the U.S.

APIs 52

APIs Enterprise Customer Experience Technology 52

AWS Machine Learning

NOVEMBER 15, 2024

For a qualitative question like “What caused inflation in 2023?”, However, for a quantitative question such as “What was the average inflation in 2023?”, For instance, instead of saying “What caused inflation in 2023?”, the user could disambiguate by asking “What caused inflation in 2023 according to analysts?”,

APIs 106

APIs Engineering Chatbots Construction 106

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, like Meta, through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Configure Llama 3.2 b64encode(image_bytes).decode('utf-8')

Real estate 89

Real estate Finance APIs Construction 89

JivoChat

JULY 25, 2023

USD per week Valid for 7 days Deep Search available No ads API available Can check 7,000 words per session Monthly: 15 USD per month Valid for 30 days Deep Search available No ads API available Can check 20,000 words per session Semi-Annual: 16.66 Weekly: 4.99 Weekly: 4.99 You also have to contend with ads. Absolutely!

APIs 75

APIs 75

AWS Machine Learning

NOVEMBER 20, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Construction 98

Construction APIs Metrics Accountability 98

AWS Machine Learning

OCTOBER 25, 2024

Planview , a leading provider of connected work management solutions, embarked on an ambitious plan in 2023 to revolutionize how 3 million global users interact with their project management applications. Amazon Bedrock is a fully managed service that provides API access to foundation models (FMs) from Amazon and other leading AI startups.

Management 110

Management APIs SaaS Engineering 110

JustCall

APRIL 4, 2023

It is also critical to look for CRM systems with open APIs that allow easy integration with other software systems. Yes, many CRM systems offer APIs or other integration methods that can be used to integrate with custom-built business systems. The post CRM Integration: The 2023 Guide appeared first on.

CRM 52

CRM voip APIs Sales 52

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 114

APIs Call flow Accountability Technology 114

kommunicate

FEBRUARY 20, 2023

Last Updated on February 20, 2023 Zendesk’s Sunshine Conversations enables businesses to integrate messages from various channels into one continuous conversation and create interactive experiences across all platforms.

APIs 98

APIs 98

JustCall

APRIL 5, 2023

Top 8 Mitel Alternatives to Consider for 2023 JustCall Avaya 8×8 RingCentral Cisco Microsoft Vonage Nextiva 1. Vonage Overview Vonage’s solutions include: A unified communication platform Contact center software APIs for developers to build custom communication solutions. G2 Rating: 4.4

APIs 52

APIs Analytics Enterprise Feedback 52

AWS Machine Learning

AUGUST 13, 2024

Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading AI startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that is best suited for your use case. Lastly, the Lambda function stores the question list in Amazon S3.

Healthcare 121

Healthcare APIs Consulting Consulting 121

JustCall

FEBRUARY 13, 2023

This article explores ten such Aircall alternatives leading the telephony and virtual call center space in 2023. month for up to 40k emails WhatsApp Business API – Starting at $0.0042 per WhatsApp Template message and $0.005 for session messages SMS, WhatsApp, Chat, and MMS – Starting at $0.05 5 Capterra– 4.6/5

Interactive Voice Response 52

Interactive Voice Response voip Enterprise call center software 52

Nicereply

JANUARY 2, 2023

When our services posts to Facebook, we’re restricted by what they let us do through their API (the connection to them). The post 11 Customer Service Phrases You Need to Know in 2023 appeared first on Customer Happiness Blog. “I completely understand how that would be helpful, however it’s not something we’re able to do technically.

Customer Service 105

Customer Service Engineering Accountability Feedback 105

JustCall

APRIL 24, 2023

If your business has specific needs that CallHippo can’t cater to, you can continue reading this blog to know more about some of the best CallHippo competitors for 2023. API integration: Owing to the API, your reps can connect XCALLY with third-party apps such as: Salesforce SugarCRM Freshdesk Zendesk, etc. <H4>Feedback

voip 52

voip CRM Enterprise Call Center 52

Nicereply

JANUARY 18, 2023

Best help desk software tools of 2023 Out of hundreds of help desk software providers available on the market, how do you choose the one that will be best suited to your business needs? Check out these best help desk software solutions you might want to consider for your business in 2023.

Self service 52

Self service Analytics Enterprise APIs 52

AWS Machine Learning

JUNE 26, 2024

These managed agents act as intelligent orchestrators, coordinating interactions between foundation models, API integrations, user questions and instructions, and knowledge sources loaded with your proprietary data. An agent uses action groups to carry out actions, such as making an API call to another tool. The current ratio of 0.94

APIs 118

APIs Engineering Marketing Enterprise 118

AWS Machine Learning

OCTOBER 21, 2024

This feature empowers customers to import and use their customized models alongside existing foundation models (FMs) through a single, unified API. Having a unified developer experience when accessing custom models or base models through Amazon Bedrock’s API. Ease of deployment through a fully managed, serverless, service. 2, 3, 3.1,

APIs 135

APIs Scripts Finance Real estate 135

JustCall

APRIL 3, 2023

We shall attempt to answer this question by discussing 6 noteworthy UCaaS trends to look out for in 2023 in the sections below. CPaaS provides the means for companies to customize APIs for specific needs. The post Six Exciting UCaaS Trends for 2023 and Beyond appeared first on. 4 What are the elements of UCaaS?

voip 40

voip Enterprise APIs Chatbots 40

AWS Machine Learning

NOVEMBER 18, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 68

APIs Accountability Engineering Enterprise 68

AWS Machine Learning

JULY 3, 2024

In step 3, the frontend sends the HTTPS request via the WebSocket API and API gateway and triggers the first Amazon Lambda function. Once the input data is processed, it is sent to the LLM as contextual information through API calls. Commun Med 3 , 141 (2023). Gomez, Lukasz Kaiser, & Illia Polosukhin. Mesko, B., &

Healthcare 120

Healthcare APIs Finance Feedback 120

Netomi

JANUARY 5, 2023

Brands face unique challenges heading into 2023 as they balance the variety of changes the last few years have brought on—a looming recession, staffing shortages across all industries, and significant shifts in consumer behavior and expectations brought on by the pandemic. See how you can supercharge your CX with our advanced solutions today.

Chatbots 52

Chatbots Scripts Airlines Customer Support 52

AWS Machine Learning

NOVEMBER 6, 2024

Transcribe audio with Amazon Transcribe In this case, we use an AWS re:Invent 2023 technical talk as a sample. For the purpose of this notebook, we downloaded the MP4 file for the recording and stored it in an Amazon Simple Storage Service (Amazon S3) bucket.

Analytics 102

Analytics Call Center Best practices outsourcing 102

JustCall

MARCH 10, 2023

The Top UCaaS Providers of 2023 If you are planning to implement a UCaaS ecosystem at your business, you need to consider the top contenders in the industry. Discussed below are the best UCaaS providers of 2023. Ideally, an API is a necessary tool to have with the UCaaS solution.

voip 40

voip APIs contact center solutions Contact Center 40

JustCall

JANUARY 27, 2023

It also provides open APIs, SDKs, and widgets so developers can build their integrations and applications. per user per month Premium – Message, video, and phone features and an open API at $34.99 per user per month Ultimate – Message, video, and phone features and an open API at $49.99

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs voip 52

JustCall

APRIL 12, 2023

Premium – Message, video, and phone features and an open API at $34.99 Ultimate – Message, video, and phone features and an open API at $49.99 They also provide a chat API that you can use to integrate Troop Messenger into your website or application. Standard – Message, video, and phone features at $27.99 per user per month.

Enterprise 52

Enterprise APIs Contact Center Feedback 52

Hodusoft

NOVEMBER 29, 2022

Top 10 Contact Center Software for 2022-2023. This blog post lists the top 10 contact center solutions that gained a lot of popularity in 2022 and are poised to keep up the momentum in 2023 and beyond. Choosing the right contact center software is essential for success. Exceptionally fast integration. Excellent uptime.

Contact center software 40

Contact center software Contact Center Interactive Voice Response contact center solutions 40

AWS Machine Learning

SEPTEMBER 12, 2024

medium instance to demonstrate deploying the model as an API endpoint using an SDK through SageMaker JumpStart. sess = sagemaker.session.Session() # sagemaker session for interacting with different AWS APIs region = sess._region_name query_2 = "How much square footage did Amazon have in North America in 2023?"

APIs 122

APIs Benchmark Enterprise Construction 122

JustCall

JANUARY 30, 2023

This article explores 10 Vonage replacements leading the business phone system and contact center space in 2022/2023. RingCentral supports integrations with a huge number of third-party apps (like Zendesk, Slack, HubSpot, and Salesforce) and also enables developers to build custom workflows using its open APIs, SDKs, and widgets.

Interactive Voice Response 52

Interactive Voice Response Enterprise voip Call Logging 52