JustCall

FEBRUARY 13, 2023

This article explores ten such Aircall alternatives leading the telephony and virtual call center space in 2023. Provides additional features like calendar management and benchmarking. 5 Capterra– 4.1/5 5 TrustRadius– 7.7/10 10 Trustpilot– 3.3/5 5 Nextiva Pricing Plans Essential – $17.95 Has alerts and ticket escalation.

Interactive Voice Response 52

Interactive Voice Response voip Enterprise call center software 52

AWS Machine Learning

OCTOBER 21, 2024

In this blog post, we will introduce how to use an Amazon EC2 Inf2 instance to cost-effectively deploy multiple industry-leading LLMs on AWS Inferentia2 , a purpose-built AWS AI chip, helping customers to quickly test and open up an API interface to facilitate performance benchmarking and downstream application calls at the same time.

APIs 81

APIs Benchmark Education Marketing 81

AWS Machine Learning

OCTOBER 2, 2024

In addition, they use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide an answer to the user’s request. In Part 1, we focus on creating accurate and reliable agents.

Best practices 94

Best practices APIs Metrics Accountability 94

JustCall

APRIL 18, 2023

JustCall IQ is a key proposition of JustCall, enabling call centers with AI capabilities that fuel their sales metrics and set newer benchmarks. Twilio Twilio’s call center system, Twilio Flex, offers an open API and voice SDK instead of pre-built software. The post 10 Best Call Center Software: 2023 Updated List appeared first on.

call center software 52

call center software Call Center call center solutions Enterprise 52

AWS Machine Learning

JULY 10, 2024

Red-teaming engages human testers to probe an AI system for flaws in an adversarial style, and complements our other testing techniques, which include automated benchmarking against publicly available and proprietary datasets, human evaluation of completions against proprietary datasets, and more.

Government 119

Government Education Best practices APIs 119

Lumoa

JULY 6, 2023

Lumoa Product News for May 2023 Hey everyone! New API AppStore integration Those of you who are pulling data from the AppStore are going to love this, and if you aren’t pulling AppStore data, there has never been a better time to start! The post Product News – May 2023 appeared first on Lumoa. Let’s get started!

APIs 15

APIs industry standards Surveys Benchmark 15

JustCall

JANUARY 31, 2023

per user per month Premium – Message, video, and phone features and an open API at $33.74 per user per month Ultimate – Message, video, and phone features and an open API at $44.99 The post Top 8 Dialpad Alternatives & Competitors in 2023 appeared first on. per user, per month Professional – $21.95

voip 52

voip Enterprise Interactive Voice Response CRM 52

AWS Machine Learning

SEPTEMBER 11, 2024

In terms of resulting speedups, the approximate order is programming hardware, then programming against PBA APIs, then programming in an unmanaged language such as C++, then a managed language such as Python. In November 2023, AWS announced the next generation Trainium2 chip. The CUDA API and SDK were first released by NVIDIA in 2007.

Benchmark 95

Benchmark Banking Analytics Big data 95

AWS Machine Learning

JUNE 21, 2024

In 2023, eSentire was looking for ways to deliver differentiated customer experiences by continuing to improve the quality of its security investigations and customer communications. The application’s frontend is accessible through Amazon API Gateway , using both edge and private gateways.

Engineering 117

Engineering Construction APIs Benchmark 117

AWS Machine Learning

APRIL 20, 2023

An advanced job is a custom load test job that allows you to perform extensive benchmarks based on your ML application SLA requirements, such as latency, concurrency, and traffic pattern. Inference Recommender uses this information to run a performance benchmark load test. Running Advanced job. sm_client = boto3.client("sagemaker",

APIs 89

APIs Metrics Benchmark Engineering 89

JustCall

APRIL 5, 2023

8×8 provides solutions for VoIP calls, video conferencing, APIs for SMS and chat, and so on, and also integrates with third-party solutions like Microsoft Teams, Salesforce, Google Workspace, and Freshdesk. Nextiva Pricing Plans Essential – $17.95 per user, per month Professional – $21.95

voip 52

voip Enterprise Interactive Voice Response CRM 52

AWS Machine Learning

APRIL 22, 2024

Figure 4 illustrates the AWS generative AI stack as of 2023, which offers a set of capabilities that encompass choice, breadth, and depth across all layers. The right tool should offer you choice and flexibility and enable you to customize your solutions to specific needs and requirements.

Best practices 127

Best practices Benchmark Transportation Engineering 127

AWS Machine Learning

AUGUST 26, 2024

From the period of September 2023 to March 2024, sellers leveraging GenAI Account Summaries saw a 4.9% Solution impact Since its inception in 2023, more than 100,000 GenAI Account Summaries have been generated, and AWS sellers report an average of 35 minutes saved per GenAI Account Summary. increase in value of opportunities created.

Sales 119

Sales Accountability Feedback Metrics 119

AWS Machine Learning

MAY 22, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Scripts 126

Scripts Engineering Accountability APIs 126

AWS Machine Learning

MAY 7, 2024

To deploy a model from SageMaker JumpStart, you can use either APIs, as demonstrated in this post, or use the SageMaker Studio UI. On November 5th, 2023, customer Alice from US placed an order with total of $2190. On November 5th, 2023, customer ** from ** placed an order with total of $2190. max_tokens=512, top_p=0.9,

Engineering 116

Engineering Technical Support Chatbots Best practices 116

AWS Machine Learning

APRIL 10, 2023

For benchmark performance figures, refer to AWS Neuron Performance. file, but that requires implementing the model loading and inference methods to serve as a bridge between the DJLServing APIs and, in this case, the transformers-neuronx APIs. This is particularly useful for large language models.

Engineering 81

Engineering APIs Benchmark Advertising 81

AWS Machine Learning

FEBRUARY 16, 2023

The shell script invokes the Python script via the neuron_parallel_compile API to compile the model into graphs without a full training run. Evaluate your results We provide some benchmark results in the Neuron performance page to demonstrate the effect of scaling. We submit the training job with the sbatch command.

Scripts 93

Scripts APIs Benchmark Engineering 93

AWS Machine Learning

APRIL 8, 2024

In this post, we explore the latest features introduced in this release, examine performance benchmarks, and provide a detailed guide on deploying new LLMs with LMI DLCs at high performance. Before introducing this API, the KV cache was recomputed for any newly added requests.

Engineering 104

Engineering Calibration APIs Enterprise 104

NobelBiz

FEBRUARY 15, 2023

Integration with your current software (CRM, API etc.) Fun fact: Gartner has released its latest forecast for the evolving public cloud landscape in 2023. In 2023, global end-user expenditure on public cloud services is projected to reach $591,8 billion, up from $490,3 billion in 2022. Dollars projected in 2023.

Call Center 52

Call Center Scripts Average Handle Time Customer effort 52

AWS Machine Learning

SEPTEMBER 1, 2023

In this scenario, the generative AI application, designed by the consumer, must interact with the fine-tuner backend via APIs to deliver this functionality to the end-users. An example of a proprietary model is Anthropic’s Claude model, and an example of a high performing open-source model is Falcon-40B, as of July 2023.

Engineering 123

Engineering Accountability Construction APIs 123

AWS Machine Learning

SEPTEMBER 26, 2024

This text-to-video API generates high-quality, realistic videos quickly from text and images. Amazon SageMaker HyperPod, introduced during re:Invent 2023, is a purpose-built infrastructure designed to address the challenges of large-scale training. The implementation of AnimateAnyone can be found in this repository.

Scripts 114

Scripts APIs Metrics Management 114

AWS Machine Learning

MARCH 15, 2024

In Dr. Werner Vogels’s own words at AWS re:Invent 2023 , “every second that a person has a stroke counts.” Furthermore, model hosting on Amazon SageMaker JumpStart can help by exposing the endpoint API without sharing model weights. Stroke victims can lose around 1.9 billion neurons every second they are not being treated.

Healthcare 118

Healthcare Government Best practices Engineering 118

AWS Machine Learning

SEPTEMBER 18, 2024

Together, these AI-driven tools and technologies aren’t just reshaping how brands perform marketing tasks; they’re setting new benchmarks for what’s possible in customer engagement. From our experience, artifact server has some limitations, such as limits on artifact size (because of sending it using REST API).

APIs 113

APIs Engineering Analytics Marketing 113

AWS Machine Learning

AUGUST 2, 2024

Queries are sent to the backend using a REST API defined in Amazon API Gateway , a fully managed service that makes it straightforward for developers to create, publish, maintain, monitor, and secure APIs at any scale, and implemented through an API Gateway private integration.

APIs 110

APIs Analytics Chatbots Engineering 110

AWS Machine Learning

JUNE 12, 2023

OpenChatKit is an open-source LLM used to build general-purpose and specialized chatbot applications, released by Together Computer in March 2023 under the Apache-2.0 To install Faiss, the dependencies for using the BLAS APIs and Python support need to be installed.

Chatbots 84

Chatbots APIs Engineering Enterprise 84