Hodusoft

NOVEMBER 29, 2023

HoduSoft Shines Bright with Omnichannel Excellence Award at NXTGEN BPO CONFEX 2023 HoduSoft has been awarded the prestigious “ Omnichannel Excellence in Contact Center Solutions ” award at the NXTGEN BPO CONFEX & AWARDS 2023 in recognition of its outstanding service in the field of contact center solutions.

Contact center software 52

Contact center software contact center solutions Business Process Outsourcing Contact Center 52

Hodusoft

SEPTEMBER 18, 2023

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023 In the dynamic world of Business Process Outsourcing (BPO), staying up-to-date is essential for success. The event is scheduled for September 21, 2023, at the Taj MG Road in Bengaluru.

outsourcing 52

outsourcing Business Process Outsourcing Contact center software Finance 52

Hodusoft

SEPTEMBER 27, 2023

HoduSoft a leading provider of unified communication solutions, recently achieved this recognition by winning the prestigious Omnichannel Contact Centre Excellence Award at the 12th BPO Innovation Summit and Awards 2023. For more details, related to the HoduSoft and its omnichannel contact center software , Request a Free Demo.

Contact center software 52

Contact center software Business Process Outsourcing Interactive Voice Response Contact Center 52

Hodusoft

DECEMBER 26, 2024

Why Every BPO Needs an Omnichannel Contact Center for Success? You know it’s the abbreviation for Business Process Outsourcing. Another data revealed that two out of every five customers expect a response within an hour of contacting a brand via social media. Apart from that what else?

Contact Center 52

Contact Center Contact center software contact center solutions Chatbots 52

Hodusoft

OCTOBER 19, 2023

10 Effective Ways to Reduce Costs in Your BPO Contact Center Business Process Outsourcing (BPO) contact centers play a vital role in today’s modern businesses. They help manage customer interactions by serving as the initial point of contact. from 2023 to 2028. from 2023 to 2028.

Contact Center 52

Contact Center Interactive Voice Response Contact center software Self service 52

NobelBiz

MARCH 12, 2024

billion in 2023 to $52.54 Businesses recognize that superior customer experience is a competitive advantage, with 89% competing primarily on this front – Gartner. Utilizing data analytics to gain actionable insights into customer behavior and preferences in real-time. billion by 2030, with a CAGR of 16.6%.

Customer Experience 52

Customer Experience Management Omni-channel support Journey mapping 52